Customer Support Specialist à United States

Résumé du poste

Join a dynamic and innovative company as a Customer Success Manager, where you will build relationships with clients across various industries. In this role, you will be responsible for ensuring customer satisfaction and driving successful renewals and contract expansions. With a focus on helping clients achieve their learning and development goals, you will work in a fun, international environment that values creativity and collaboration. This is a unique opportunity to make a significant impact from day one while growing alongside a talented team and learning from industry leaders. If you're passionate about customer success and eager to contribute to a fast-growing company, this role is for you.

Prestations

Qualifications

• At least 2 years of experience in Customer Success or key account management.
• Strong English communication skills for clear and goal-oriented conversations.

Responsabilités

• Own a portfolio of customers and design success plans to meet L&D objectives.
• Assess account health scores and improve them to maximize retention.