Customer Service Specialist à United States

DN International is a Government of India Recognized Star Export House leveraging 25+ years of operational excellence to supply the world with precision-engineered automotive spare parts.

We specialize in exporting 2-Wheeler / 3-Wheeler / 4-wheeler / LCV & HCV components (Bajaj, TVS, Hero, Honda, JCB, Hitachi, Komatsu) directly from Indian factories to global importers, handling the entire complex lifecycle—from ISO-certified sourcing and 3-point quality inspection to documentation, customs, and shipping. With a reputation for unshakeable compliance and "Zero-Downtime Logistics," DN International is expanding its footprint in the Middle East. We are building a network of entrepreneurial Sales Executives who want to turn their connections into a high-revenue business.

We’re Hiring Commission-Based Regional Sales Executives.

Do you own the network in Deira, Jebel Ali, or the GCC import markets? Join DN International as a strategic Regional Sales Executive and earn high-value commissions by connecting large-scale importers and wholesalers with a certified, government-recognized Indian supplier.

This is a 100% commission-based position designed for ambitious industry veterans who want the freedom of freelancing with the backing of a corporate export house.

• Identify & Penetrate: Approach Tier‑1 Importers, Wholesalers, and large Fleet Operators across the MENA region who require bulk Indian auto spares.
• Pitch with Authority: Present DN International’s Star Export House status and technical capabilities to differentiate us from unverified traders.
• Close B2B Deals: Negotiate commercial terms (FOB/CIF prices), payment structures (L/C, T/T), and close container‑load orders.
• Manage the Relationship: Act as the bridge between the client and our India HQ, ensuring clear communication regarding technical specs, samples, and shipping schedules.
• Market Intelligence: Report on fast‑moving part numbers, competitor pricing, and packaging trends in your specific territory.

• High‑Ticket Commission: Earn a competitive percentage on the Net Invoice Value of every container shipped.
• Recurring Income: You own the account. Every time your client re‑orders (which is frequent in spare parts), you get paid.
• The "Leadership Track" (Growth Opportunity):
  • Phase 1: Proven Sales Performer (Individual Commission).
  • Phase 2: Team Leader Promotion. Once you hit consistent volume targets, we authorize you to build your own sales team. You will earn an Override Commission on every sale your team makes.
  • Phase 3: Country Head. Top performers may be invited to lead a fully authorized regional office.

• Based in the GCC: Ideally located in trading hubs like Dubai, Sharjah, Riyadh, or key UAE capitals.
• Industry Insider: You must have an active, existing network of automotive spare parts importers.
• Technical Expert: You know the difference between spares of different brand. You understand part numbers and quality grades (OEM vs. Aftermarket).
• Trade Fluent: You are comfortable discussing Letters of Credit (LC), Bills of Lading, and INCOTERMS.
• Self‑Driven: You don't need a boss to tell you to make calls. You treat this as your own business.
• Language: Fluent in English, Hindi is required. Arabic is a strong advantage.

• Govt. Certified Trust: Sell with confidence. Our Star Export House status removes the "risk" factor for new clients.
• No Cap on Earnings: The automotive aftermarket is a volume game. The more containers you move, the more you earn.
• Full Back‑End Support: We handle the sourcing, quality checks, packing, and shipping. You focus 100% on selling.
• Be a Business Builder: Don't just be an agent; follow our structured path to becoming a Regional Director with your own team.

Active Network: Must possess an existing, warm database of automotive importers and wholesalers in key hubs (Deira, Sharjah, Dragon Mart, or other GCC capitals).

Product Expertise: Deep technical knowledge of fast‑moving 2/3/4‑wheeler. LCV and HCV spares (Bajaj, TVS, Hero, Honda) and ability to distinguish OEM vs. Aftermarket quality.

Export Fluency: Strong understanding of INCOTERMS (FOB/CIF), Letters of Credit (LC), and import documentation (SASO/SONCAP).

B2B Sales DNA: Proven track record in closing high‑volume container deals and negotiating prices with tough trade buyers.

Communication: Fluency in English, Hindi is mandatory. Arabic is a strong advantage.

Self‑Starter: A disciplined "Hunter" mentality, capable of working remotely and generating leads without daily supervision.

Please Note: This is a specialized technical sales role. Applicants without prior experience in the Automotive Spare Parts or International Trade industry will not be shortlisted.