Account Manager - Korean - Dubai

JUJUR; Dubai; On-site; AED 180,000 - 230,000; Full time

Job summary

A leading company in the iGaming sector is seeking an experienced Account Manager to manage key client relationships. The role requires fluency in Korean and English, with a minimum of 12 years experience in account management. You will support clients throughout onboarding, identify opportunities for growth, and resolve issues promptly. Join a dynamic international team in Dubai with excellent remuneration and benefits.

Benefits

Excellent remuneration package

Dynamic international team atmosphere

Guidance for career development

Paid training

Performance bonuses

Private health insurance

Qualifications

• 12 years of experience in Account Management within the iGaming industry.
• Ability to build strong client relationships.
• Strong commercial awareness and problem-solving abilities.
• Willingness to travel for client meetings.

Responsibilities

• Serve as the main point of contact for assigned clients.
• Build and maintain long-term client relationships.
• Support onboarding processes and guide clients.
• Collaborate with internal teams to deliver solutions.
• Identify opportunities for upselling or cross-selling.
• Address and resolve client issues promptly.

Skills

Fluent in Korean

Fluent in English

Client relationship management

Interpersonal communication

Analytical skills

Tools

Microsoft Office Suite

CRM tools

Project management tools

Job description

Position: Account Manager

Location: Onsite Dubai UAE

Employment type: Full-time

DUTIES AND RESPONSIBILITIES

• Serve as the main point of contact for assigned clients.
• Build and maintain long-term client relationships to ensure satisfaction and retention.
• Support onboarding processes and guide clients through integrations launches or implementations.
• Collaborate with internal teams to deliver timely solutions that address client needs.
• Share and communicate relevant updates offers or promotions with clients.
• Identify opportunities to expand client engagement through upselling or cross-selling.
• Provide regular performance updates reports and insights to clients and management.
• Stay informed about industry trends and market developments to advise clients proactively.
• Address and resolve client issues promptly to maintain high service standards.
• Represent the company at industry events and client meetings when needed.

REQUIREMENTS

• Native/fluent in Korean (C1) both oral and written. Fluent in English (B2)
• Essential to have 12 years of experience in Account Management within iGaming industry.
• Demonstrated ability to build strong client relationships and contribute to account growth.
• Excellent interpersonal communication and negotiation skills.
• Strong commercial awareness with good analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite; familiarity with CRM or project management tools is a plus.
• Proactive adaptable and professional work approach.
• Willingness to travel for client meetings or industry events.

BENEFITS

• Excellent remuneration package based on experience skills and performance
• Be part of a dynamic international team with a positive and friendly atmosphere
• Guidance and tools to reach career full potential
• Paid training
• Performance bonuses
• Private health insurance