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Assistant Front Office Manager — Elevate Guest Experience & Sales
Hilton
Assistant Front Office Manager: Elevate Guest Experience
AccorHotel
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Assistant Front Office Manager — Elevate Guest Experience & Sales
Job summary
A leading hotel in Dubai is seeking an Assistant Front Office Manager to supervise the Front Office team. The role requires a customer-service-oriented individual with supervisory experience in hospitality. Key responsibilities include maintaining high standards, evaluating guest satisfaction, and maximizing occupancy rates. Ideal candidates possess strong leadership, commercial awareness, and excellent communication skills.
Qualifications
- Supervisory experience in Front Office within the hotel/leisure/retail.
- High level of IT proficiency.
- Strong commercial awareness and sales skills.
Responsibilities
- Assist in supervising the Front Office operation to maintain high standards.
- Evaluate Guest satisfaction and monitor trends for improvement.
- Maximise room occupancy and promote hotel services.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.