Assistant Front Office Manager — Elevate Guest Experience & Sales

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Dubai is seeking an Assistant Front Office Manager to supervise the Front Office team. The role requires a customer-service-oriented individual with supervisory experience in hospitality. Key responsibilities include maintaining high standards, evaluating guest satisfaction, and maximizing occupancy rates. Ideal candidates possess strong leadership, commercial awareness, and excellent communication skills.

Qualifications

• Supervisory experience in Front Office within the hotel/leisure/retail.
• High level of IT proficiency.
• Strong commercial awareness and sales skills.

Responsibilities

• Assist in supervising the Front Office operation to maintain high standards.
• Evaluate Guest satisfaction and monitor trends for improvement.
• Maximise room occupancy and promote hotel services.

Skills

Supervisory experience in Front Office

High level of IT proficiency

Commercial awareness and sales capabilities

Leadership skills

Interpersonal skills

Resilience

Customer service commitment

Ability to work under pressure

Grooming standards

Teamwork ability

Job description

A leading hotel in Dubai is seeking an Assistant Front Office Manager to supervise the Front Office team. The role requires a customer-service-oriented individual with supervisory experience in hospitality. Key responsibilities include maintaining high standards, evaluating guest satisfaction, and maximizing occupancy rates. Ideal candidates possess strong leadership, commercial awareness, and excellent communication skills.