Client Services Manager jobs in United States

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.

Account Executive ILT, (Enterprise Accounts)

At Global Knowledge, we are the world’s leading provider of IT and professional skills training, empowering individuals and organizations to stay ahead in a rapidly evolving digital landscape. With a global footprint and partnerships with top technology providers like Microsoft, AWS, and Cisco, we deliver cutting-edge learning solutions that drive real business impact.

From upskilling IT professionals to equipping teams with the latest certifications, our mission is to transform knowledge into success. Learn. Grow. Succeed. – That’s the Global Knowledge way. Role

We are seeking a proactive and visionary Account Executive for Instructor Led Training (Enterprise Accounts) to join our team. In this role, you will build and maintain effective long-term relationships with a defined customer base, ensuring high levels of satisfaction and increased revenue. You will be at the forefront of identifying, developing, and closing new sales opportunities, serving as the primary interface for all our products and services.

Are you a results-driven sales professional with a passion for technology and education? At Global Knowledge, we are shaping the future of IT training, equipping businesses and professionals with the skills they need to thrive in an ever-evolving digital world.

As an Account Executive, you will be at the forefront of this transformation, working with top-tier clients to deliver cutting‑edge training solutions in Microsoft, AWS, Cisco, and more. You’ll have the opportunity to build strong relationships, drive business growth, and play a key role in our mission to empower organizations through knowledge.

• Identify and engage with new business opportunities
• Develop long-term partnerships with key clients
• Consult on customized training solutions that drive real impact
• Collaborate with internal teams to ensure top‑tier service delivery
• Stay ahead of industry trends to offer innovative learning solutions

• Visionary Professionals : Individuals who can look beyond initial customer requests to identify underlying pain points and develop tailored training solutions.
• Relationship Builders : Those who excel in fostering and maintaining long‑term relationships with key stakeholders at the highest levels.
• Sales Experts : Professionals with a proven track record in developing and closing new sales opportunities, driving demand, and increasing revenue.

If you are passionate about creating impactful training experiences and excel in a collaborative, fast‑paced environment, we would love to hear from you. Join us and be part of a team dedicated to delivering excellence and making a difference.

• 4‑6 years of direct sales experience, selling IT training solutions, to IT management & director level. Able to understand IT Director & L&D Director challenges.
• Fluency in English essential.
• Experience of working across the defined territory / region
• Experience in the IT training and development, learning, human capital, human capital technology space is preferred.
• Ability to navigate from transactional sales with short cycles (1 week) to longer sales cycles (2 months)
• Ability to exceed sales targets, a keen understanding of the steps involved in a sales cycle and ability to leverage each stage to advance the sale.
• Advanced understanding of customer’s business, curious, pushes the customer, has a broad view / perspective.
• Ability to prospect with a structured activity model to maximize revenue growth.
• Skilled at demonstrating solutions and speaking the language of IT corporate buyers and respectfully challenging their thinking.
• Ability to collaborate and leverage subject matter expertise in a matrixed sales environment.
• Ability to operate with a sense of urgency, competitive, and demonstrate a positive, winning attitude.
• Negotiate effectively based on value and time to close.
• Commitment and ownership of your – and your team’s – success.
• Willingness to take ownership – and solve – problems.
• An adaptive, agile mindset.
• Willingness to acknowledge, and own mistakes – recognition of humility as a key aspect of continuous improvement.
• Disciplined, process‑oriented approach to customer acquisition.

• Personally Accountable for Team Success. We unleash our edge together.
• Confident Achievers. We are bold.
• Intellectually Curious. We are sharp.
• Adaptable, Agile & Resilient. We are driven.
• Customer First. We are real.

We are passionately committed to leadership, learning, and success. We embrace every opportunity to serve our customers and each other as : one team, open and respectful, curious, and agile.