Workshop Manager

Quality Equipment Rental LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An equipment rental company in Dubai is seeking a Workshop Manager to oversee workshop operations and lead a team of technical personnel. The ideal candidate will manage workload, improve performance, and ensure timely equipment delivery. With a minimum of 10 years' experience in automotive or heavy equipment workshops, the candidate should have strong leadership skills and proficiency in technical report writing. A bachelor's degree or equivalent qualification is required for this role.

Qualifications

• Minimum of 10 years of recent experience in automotive or heavy equipment workshops.
• Experience in a dealership environment preferred.
• Experience with a diverse fleet of rental equipment.

Responsibilities

• Manage shop floor efficiency for quick and timely equipment delivery.
• Ensure optimal utilization and efficiency of workshop staff.
• Implement proper job distribution and follow-up.

Skills

Managing and leading a diverse team

Monitoring and improving workshop KPIs

Writing and presenting technical reports

Identifying parts of heavy equipment

Education

Bachelor's degree or equivalent qualification

Job description

Job Description Summary

The ideal candidate for the Workshop Manager position will be responsible for managing QER workshop operations in KSA and leading a team of technical personnel to allocate workload effectively and oversee day-to-day operations to improve workshop performance. This position is within an equipment rental company with a diverse fleet. It requires effective coordination with multiple departments to ensure the "Fix It Right" process is followed, delivering equipment on time and in excellent condition.

Key Responsibilities3>

Daily duties may include the following activities:

• Manage shop floor efficiency for quick and timely equipment delivery with a focus on high repair quality.
• Ensure optimal utilization, productivity, and efficiency of all workshop staff.
• Implement proper job distribution, control, and follow-up to ensure tasks are completed correctly and as per schedule.
• Deliver quality repairs to enhance customer satisfaction and retention while minimizing repeat jobs to improve overall workshop efficiency.
• Provide training and coaching to improve the skills, performance, and efficiency of team members.
• Perform pre-repair inspections to confirm issues and post-repair inspections to ensure effectiveness.
• Conduct pre-delivery inspections for equipment going on hire.
• Inspect off-hired equipment based on the delivery checklist and report any discrepancies.
• Ensure strict compliance with company policies, rules, and procedures, including warranty guidelines.
• Coordinate with the operations, store, and logistics teams for smooth workflow.

Qualifications

• Proven experience managing and leading a diverse team.
• Demonstrated ability to monitor and improve workshop KPIs and operational efficiency.
• Proficiency in writing and presenting technical reports.
• Bachelor's degree or equivalent qualification.
• Strong ability to identify parts of heavy equipment using manuals, SIS, and other sources.
• Minimum of 10 years of recent experience in automotive or heavy equipment workshops, preferably in a dealership environment.
• Experience working with a diverse fleet of rental equipment.