Workshop Manager

MP DOMINIC AND CO; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A reputable marine workshop in Dubai seeks a seasoned manager to oversee daily operations and ensure quality standards. You will lead a team of technicians, schedule tasks according to customer needs, and maintain workshop equipment. Applicants should have a Bachelor's degree in business management and at least 5 years of marine workshop management experience. Strong leadership and organizational skills are essential, along with effective communication to provide excellent customer service.

Qualifications

• 5+ years experience in marine workshop management.
• Ability to manage and lead a team of technicians.
• Strong understanding of workshop operations and safety protocols.

Responsibilities

• Oversee daily operations of the workshop to ensure efficiency.
• Schedule and prioritize tasks based on customer requirements.
• Maintain a clean and safe workshop environment.

Skills

Leadership

Organizational skills

Communication skills

Computer skills

Knowledge of marine engines

Education

Bachelor's degree in business management or related field

Job description

Job Summary

• Oversee daily operations of the workshop to ensure efficiency and high-quality standards.
• Manage and lead a team of technicians ensuring work is performed safely and to required standards.
• Schedule and prioritize tasks and jobs based on customer requirements and operational needs.
• Ensure availability and maintenance of workshop tools, equipment, and inventory supplies.
• Coordinate with the Sales team, purchasing department and other stakeholders to meet customer demands and ensure timely job completion.
• Maintain a clean, safe and organized workshop environment enforcing safety protocols and compliance with company policies.
• Keep accurate records of workshop activities including work orders, job costing and invoicing.
• Provide excellent customer service by communicating effectively with customers during the repair process and addressing any concerns.
• Promote and sell service agreements to customers.
• Share responsibility with the service manager for workshop P&L and assigned service area performance.
• Handle warranty claims and ensure technical staff receive relevant training.
• Requires a Bachelors degree in business management or related field with at least 5 years experience in marine workshop management.
• Must possess strong leadership, organizational, communication and computer skills with knowledge of marine engines and components.