Wealth Insurance Solutions Advisor

Mashreqbank PSC; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial service provider in the United Arab Emirates seeks a motivated individual for a customer service role within personal banking. The successful candidate will excel in achieving targets, developing customer relationships, and ensuring high service levels. Requirements include a university degree and 2-3 years of banking or service industry experience. Strong communication and problem-solving skills are essential for delivering exceptional customer experiences.

Qualifications

• Thorough knowledge of products, services policies and processes of retail banking.
• Must possess strong problem-solving, communication, and interpersonal skills.
• Ability to work under pressure and proficient in computer literacy.

Responsibilities

• Achieve monthly Insurance FER targets.
• Develop and strengthen relationships with personal banking customers.
• Provide superior customer service to enhance customer experience.
• Take ownership of and resolve customer complaints efficiently.

Skills

Problem Solving skills

Communication skills

Interpersonal skills

Ability to work under pressure

Computer literacy

Education

University Graduate

2-3 years banking experience or experience in any other service industry

Job description

A leading financial service provider in the United Arab Emirates seeks a motivated individual for a customer service role within personal banking. The successful candidate will excel in achieving targets, developing customer relationships, and ensuring high service levels. Requirements include a university degree and 2-3 years of banking or service industry experience. Strong communication and problem-solving skills are essential for delivering exceptional customer experiences.