Waitress - Bahrain

Domo Ventures W.L.L.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality company in Dubai is seeking a skilled Waitress to provide excellent service to customers. You will be responsible for taking orders, delivering food and drinks, and ensuring guest satisfaction. The ideal candidate should possess strong communication skills and knowledge of food and beverage menus. This role demands attention to detail and adherence to health and safety standards.

Qualifications

• Excellent communication and customer service skills.
• Strong attention to detail and ability to multitask.
• Knowledge of food and beverage menus.

Responsibilities

• Exceed guest expectations in service.
• Monitor guest needs and handle requests promptly.
• Work with colleagues to ensure a smooth service.

Job description

We are looking for a skilled Waitress to take orders and deliver food and beverages to our customers.

Roles and Responsibilities

• Consistently exceed guest expectations
• Ensure guest are satisfied with their food orders, beverages, and service standards
• Upsell food and beverage items throughout the meal with an impeccable knowledge of the Brand Standards
• Monitor guest's needs and promptly handle requests
• Develop a positive, direct, and open relationship with all colleagues
• Comply with health & safety, hygiene policies and procedure

Operations

• Be aware of restaurant skills and standards, ensuring these are followed
• Consistently follow the correct standards and Sequence of Service
• Work as part of a team to help colleagues whenever possible
• Make sure to understand the food and beverage Menus inside out
• Accuracy and attention to details
• Be aware of allergy information on menu items
• Make sure that Food and Beverage knowledge are achieved to high standard
• All food orders with customers are ensured and correct
• Use the pad to take the order
• All order is thru POS System
• Work with bartenders to fill beverage orders
• Work with pizzeria and kitchen staff to process and expedite food order
• Make sure you participate to every single activity made to engage our guest, create the extra experience that is what is distinguishing us on the global market
• Adherence to restaurant health and safety policies and procedures relating to fire, hygiene, and licensing regulations.
• Work hygienically and productively
• All maintenance matters are logged in the appropriate manner in a timely fashion and followed up as required.
• Prepare the restaurant set up following the Brand's standards, make sure to be ready for the service time
• Follow the grooming standards, and make sure that your uniform looks always immaculate
• Be on time for your shifts, and be present for the briefings