Waiter Waitress - Qasr Al Bahar Restaurant - Waldorf Astoria Ras Al Khaimah

TALENTMATE; Ras Al Khaimah; On-site; AED 3,000 - 5,000; Full time

Job summary

A leading hospitality provider in Ras Al Khaimah is seeking a Waiter/Waitress for the Waldorf Astoria Ras Al Khaimah. The role involves providing guests with food and drink, ensuring table service, and maintaining cleanliness standards. Candidates should possess excellent communication skills and a commitment to high-quality customer service. Prior experience in fine dining is advantageous, making it a fantastic opportunity for those looking to excel in the hospitality industry.

Qualifications

• Warm personality and smartly presentable.
• Ability to listen and respond to demanding Guest needs.
• Accountable and resilient.
• Prior experience in a similar position, especially within fine dining.
• Passion for exceptional levels of guest service.

Responsibilities

• Ensure all tables receive their food and drink as requested.
• Maintain equipment cleanliness during shifts.
• Adhere to health and safety standards.
• Show awareness of food and drink menus.
• Maximize revenue through upselling.

Skills

Interpersonal skills

Communication skills

Customer service

Ability to work under pressure

Warm personality

Job description

Job Description

A Waiter/Waitress at Qasr Al Bahar Restaurant is responsible for providing Guests with food and drink as requested in an efficient manner and according to proper procedure and bar regulations.

Responsibilities

• Ensure all tables receive their food and drink as requested.
• Maintain the cleanliness of all equipment used during shifts.
• Maintain cleanliness of the restaurant and stores to Health, Safety and Hygiene standards at all times.
• Show complete awareness of all the food and drink menus and readiness to explain and recommend food and drink contents.
• Comply with Company Health and Safety, and Fire Regulations and procedures.
• Adhere to the Company disciplinary policy when necessary.
• Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques.
• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it.
• Meet or exceed the monthly drink profit margin target.

Qualifications / Skills

• A warm personality, attentive and smartly presentable.
• Ability to listen and respond to demanding Guest needs.
• Excellent interpersonal and communication skills.
• Accountable and resilient.
• Committed to delivering high levels of customer service.
• Ability to work under pressure.

It would be advantageous to demonstrate the following capabilities and distinctions:

• Prior experience in a similar position, especially within fine dining Japanese Restaurant.
• Passion for delivering exceptional levels of guest service.

About Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Location

Waldorf Astoria Ras Al Khaimah

Schedule

Full‑time

Brand

Waldorf Astoria Hotels & Resorts

Job Category

Bars and Restaurants

Job Details

Role Level: Entry‑Level | Work Type: Full‑Time | Country: United Arab Emirates | City: Ras Al Khaimah | Company Website: http://stories.hilton.com | Job Function: Management | Company Industry/ Sector: Hospitality