Waiter/Waitress - Lexington Grill - Waldorf Astoria Ras Al Khaimah

Hilton Worldwide, Inc.; Ras al-Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality company is seeking a Waiter/Waitress for the Lexington Grill at Waldorf Astoria Ras Al Khaimah. The ideal candidate will provide guests with food and drink, maintain cleanliness, and maximize revenue through excellent customer service. Candidates should have a warm personality, good communication skills, and prior experience in a similar role, preferably in fine dining. This role requires resilience and accountability while delivering exceptional guest service.

Qualifications

• Must listen and respond to demanding guest needs.
• Prior experience in a similar position, preferably in fine dining.
• Ability to deliver exceptional levels of guest service.

Responsibilities

• Provide food and drink to guests as requested.
• Ensure the cleanliness of equipment used during shifts.
• Maintain cleanliness of restaurant and bars to hygiene standards.
• Maximize revenue through upselling and customer service.

Skills

Warm personality

Interpersonal skills

Customer service commitment

Ability to work under pressure

Job description

Job Description - Waiter/Waitress - Lexington Grill - Waldorf Astoria Ras Al Khaimah (HOT0BZPF)

Job Description

Waiter/Waitress - Lexington Grill - Waldorf Astoria Ras Al Khaimah (Job Number: HOT0BZPF)

Work Locations

Waldorf Astoria Ras Al Khaimah Vienna Street Ras Al Khaimah 99999

A Waiter/Waitress at Lexington Grill is responsible for providing Guests with food and drink as requested in an efficient manner and according to proper procedure and bar regulations.

What will I be doing?

As a Waiter/Waitress at Lexington Grill, you will be responsible for providing Guests with food and drink as requested in an efficient manner and according to proper procedure and bar regulations. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure all tables receive their food and drink as requested
• Maintain the cleanliness of all equipment used during shifts
• Maintain cleanliness of the restaurant and stores to Health, Safety and Hygiene standards at all times
• Show complete awareness of all the food and drink menus and readiness to explain and recommend food and drink contents
• Comply with Company Health and Safety, and Fire Regulations and procedures
• Adhere to the Company disciplinary policy when necessary
• Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
• Meet or exceed the monthly drink profit margin target

What are we looking for?

• A warm personality, attentive and smartly presentable
• Ability to listen and respond to demanding Guest needs
• Excellent interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Prior experience in a similar position, especially within fine dining or steak house restaurant.

Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!