Overview
Join our dynamic team as a Waiter/Waitress in the heart of Dubai's vibrant hospitality industry. We are seeking enthusiastic and customer-focused individuals to provide exceptional dining experiences to our guests. As a key member of our front-of-house team, you will play a crucial role in ensuring customer satisfaction and maintaining high standards of service.
Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Take accurate food and beverage orders, communicating effectively with kitchen staff
- Serve meals and drinks promptly, ensuring quality and presentation meet our standards
- Anticipate guest needs and respond efficiently to requests or concerns
- Maintain cleanliness and organization of dining areas and service stations
- Collaborate with team members to ensure smooth service operations
- Process payments accurately and handle cash responsibly
- Upsell menu items and promote daily specials to enhance guest experience
- Adhere to all food safety, hygiene, and sanitation procedures
- Assist in setting up and breaking down dining areas for various services or events
- Participate in regular team meetings and training sessions to improve skills and knowledge
- Adapt to changing needs during busy periods, maintaining a positive and professional demeanor
Qualifications
- High school diploma or equivalent
- Previous experience in a restaurant or hospitality setting preferred
- Excellent communication and interpersonal skills
- Strong customer service orientation with a friendly and professional attitude
- Ability to work efficiently in a fast-paced, high-pressure environment
- Knowledge of food and beverage menus, with a willingness to learn and expand expertise
Job Details
- Role Level: Entry-Level
- Work Type: Full-Time
- Country: United Arab Emirates
- City: Dubai
- Company Website: https://www.group.accor.com
- Job Function: Management
- Sector: Hospitality