Waiter/ess - Rays Bar - Conrad Abu Dhabi Etihad Towers

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Abu Dhabi is seeking a Waiter/ess to deliver excellent guest experiences. Responsibilities include managing guest queries and serving food and beverages in a timely manner. Ideal candidates will have a commitment to high-quality customer service and flexibility to adapt to various situations. Experience in the food and beverage department, particularly in a luxury setting, is advantageous. Join a team dedicated to exceptional hospitality and guest satisfaction.

Qualifications

• High level of customer service commitment.
• Ability to adapt to varying work situations.
• Experience in a luxury food and beverage setting is an advantage.

Responsibilities

• Manage guest queries efficiently and in a friendly manner.
• Serve beverages according to licensing regulations.
• Maintain knowledge of menu offerings.
• Ensure timely delivery of food and beverage orders.

Skills

Customer service

Flexibility

Teamwork

Cash handling

Job description

Job Description

A Waiter/ess at Conrad Abu Dhabi Etihad Towers Hotel is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

Job Number

HOT0C61Z

Work Locations

Conrad Abu Dhabi Etihad Towers – Etihad Towers West Corniche, Abu Dhabi

Responsibilities

• Manage guest queries in a friendly, timely, and efficient manner
• Serve alcoholic/non‑alcoholic beverages in accordance with licensing and liquor regulations for residents and non‑residents
• Ensure knowledge of menu and all products
• Ensure mis‑en‑place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation

Qualifications

• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Experience in Food and Beverage department in a luxury setting (advantage)
• Previous experience of cash handling (advantage)
• Knowledge of Food Hygiene Regulations (advantage)

What it will be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!