Waiter/ess - F&B Service - Jumeirah Al Naseem

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hospitality brand is hiring a Waiter/ess for their F&B Service team in the United Arab Emirates. Ideal candidates should have 1-2 years of experience in a similar role within a 5-star property, proficiency in English and another language, and strong knowledge of F&B operations. The position offers an attractive tax-free salary in AED, comprehensive employee benefits, including accommodation, reduced rates at multiple properties, and a supportive work environment.

Benefits

Attractive salary

F&B benefits

Reduced hotel rates

Health care package

Life insurance

Qualifications

• 1-2 years of experience in a similar role at a luxury hotel or branded restaurant.
• Proficient in English and a second language (Russian or another European language preferred).
• Experience in a diverse working environment.

Responsibilities

• Greet and escort guests, assist with menu queries.
• Process orders and support kitchen staff.
• Serve food and drinks accurately with proper techniques.
• Maintain cleanliness and organization of the service area.
• Handle guest complaints professionally.
• Follow procedures to ensure smooth operations.

Skills

F&B knowledge

Customer service

Multicultural experience

Tools

Microsoft Office

POS systems

Micros

Sevenrooms

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Madinat Jumeirah

Set along a two‑kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one‑of‑a‑kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About the Job:

An opportunity has arisen for a Waiter/ess to join the F&B Service team in Jumeirah Al Naseem. The main duties and responsibilities of this role:

• Greet guests with a smile, escort them to their tables, and assist with basic menu questions when needed.
• Enter orders into the POS system and support bartenders and kitchen staff with timely service delivery.
• Serve food and drinks to tables using proper techniques as trained, following Jumeirah standards.
• Set up tables with clean linen, cutlery, and glassware and assist in keeping the service area clean and organized.
• Respond to guest needs politely and report any complaints or issues to the supervisor immediately.
• Follow standard procedures and safety rules to support smooth operations and ensure guest satisfaction.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• One or two years of experience in the same role with a strong F&B background in a 5-star luxury property or a standalone/branded restaurant.
• Proficient in English and a second language (Russian or European languages are desirable).
• Strong knowledge of Microsoft Office products, Micros, and Sevenrooms.
• Experience working in a multi-cultural environment.

Aboutthe Benefits:

We offer an attractive tax‑free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.