Waiter Ess

Pullman Hotels & Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company is seeking an ambassador for exceptional service in Ras Al Khaimah. You will warmly welcome guests, serve food and beverages, and upsell hotel promotions while working closely in a team. Previous experience in hospitality is advantageous. This role requires strong interpersonal skills and the ability to excel in a fast-paced environment.

Qualifications

• Previous experience in Hotel or Restaurant is an advantage.
• Ability to focus attention on guest needs, remaining calm and courteous.
• Strong interpersonal and problem solving abilities.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively and collaboratively as part of a team.

Responsibilities

• Greet and welcome all guests in accordance with the highest standards.
• Serve guests efficiently, with flair and courtesy.
• Have a thorough understanding of all Food & Beverage and allergens.
• Upsell hotel promotions in Food & Beverage.
• Assist team members to achieve greatness and cleanliness.
• Handle all cashier duties as assigned.

Skills

Guest service

Interpersonal skills

Problem solving

Flexibility

Job description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

This job opportunity is with a planned starting date of 15th August 2025.

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

• Greet and welcome all guests approaching the restaurant in accordance with the highest standards.
• Handle, Serve guests efficiently, with flair and courteous manner
• To have a thorough understanding and knowledge of all Food & Beverage as well as allergens on items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
• Being a sales person by upselling Hotel promotions specially in F&B
• Assist other team members to achieve greatness and cleanliness for the over whole cluster
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• Handling all cashier duties as assigned

Qualifications

• Previous experience in Hotel or Restaurant is an advantage
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team