Job Overview:
We are looking for a knowledgeable and detail-oriented Visa Posting Officer to join our travel and tourism team. The ideal candidate will handle visa processing, documentation, customer support, and coordination with embassies/consulates. Applicants must be confident, organized, and experienced in UAE visa procedures.
Key Responsibilities:
- Process various types of visas (Visit Visa, Tourist Visa, Transit Visa, etc.).
- Review and verify all required documents for visa applications.
- Coordinate with immigration portals, embassies, consulates, and visa centers.
- Handle data entry and maintain accurate visa records.
- Follow up on application status and update clients regularly.
- Guide customers on visa requirements, fees, timelines, and procedures.
- Manage visa renewals, cancellations, and status checks.
- Maintain confidentiality of client documents and information.
- Provide excellent customer service and resolve visa-related inquiries.
Requirements:
- Previous experience in travel agency visa processing or related field (preferred).
- Familiarity with visa requirements for multiple countries.
- Excellent communication and customer service skills.
- Strong attention to detail and organizational skills.
- Ability to multitask and work under pressure.
- Proficient in MS Office and online visa platforms.
- Preferred nationalities other than Indians
Preferred Qualifications:
- Experience in travel & tourism industry.
- Knowledge of flight reservations, ticketing, and basic travel operations.
- Multilingual abilities are a plus.
Benefits:
- Competitive salary
- Company visa & medical insurance
- Paid annual leave
- Career growth opportunities
Skills
- Strong understanding of visa requirements, procedures, and documentation.
- Familiarity with UAE immigration portals (GDRFA, ICP).
- Ability to interpret visa rules and regulations accurately.
- Manages multiple visa applications at once.
- Prioritizes tasks effectively.
- Manages deadlines efficiently.