Upscale Hostess: Guest Experience & Reservations

RIKAS Hospitality Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An upscale dining establishment in Dubai is seeking a Hostess to be the first point of contact for guests, ensuring a welcoming atmosphere and managing reservations. The ideal candidate should have previous experience in a similar role, excellent communication skills in English, and a strong guest-oriented personality. Responsibilities include welcoming guests, managing the guest flow, and maintaining brand standards. This position offers the opportunity to contribute to an exceptional dining experience.

Qualifications

• Previous experience as a Hostess in an upscale or lifestyle restaurant preferred.
• Excellent verbal communication skills in English (additional languages are an advantage).
• Strong interpersonal and customer-service skills.

Responsibilities

• Welcome guests warmly and professionally upon arrival.
• Manage reservations, walk-ins, and waitlists using the restaurant booking system.
• Maintain constant communication with the floor team to ensure smooth operations.

Skills

Excellent verbal communication skills in English

Strong interpersonal and customer-service skills

Ability to multitask and remain calm under pressure

Confident, polished, and guest-oriented personality

Job description

An upscale dining establishment in Dubai is seeking a Hostess to be the first point of contact for guests, ensuring a welcoming atmosphere and managing reservations. The ideal candidate should have previous experience in a similar role, excellent communication skills in English, and a strong guest-oriented personality. Responsibilities include welcoming guests, managing the guest flow, and maintaining brand standards. This position offers the opportunity to contribute to an exceptional dining experience.