Ultra-Luxury Resort GM - Product & Experience Lead

Family Office; Dubai; On-site; AED 250,000 - 350,000; Full time

Job summary

A private luxury hospitality brand based in Dubai is seeking a highly skilled Hospitality General Manager. The ideal candidate will possess extensive experience in hospitality product creation and operations, including the ability to define service levels and review building plans. Fluent English and Spanish are essential, along with a strong understanding of ultra-luxury service standards. This is a pivotal role in establishing a luxurious product from scratch.

Qualifications

• Minimum 2+ years in hotel management roles (e.g., Director of Operations, General Manager).
• Strong understanding of HNWI guest expectations and ultra-luxury service standards.
• Demonstrated career growth within hospitality (e.g., Front Office Manager → Operations Director → Brand/Positioning → GM).

Responsibilities

• Determine service levels based on UTOPIA's vision.
• Review construction plans, assess proposed facilities, and evaluate layouts.
• Plan and execute hotel operational processes: SOP for staff and recruitment.

Skills

Fluent or native-level English

Fluent or native-level Spanish

Exceptional communication skills

Stakeholder-management skills

Strong business acumen

Job description

A private luxury hospitality brand based in Dubai is seeking a highly skilled Hospitality General Manager. The ideal candidate will possess extensive experience in hospitality product creation and operations, including the ability to define service levels and review building plans. Fluent English and Spanish are essential, along with a strong understanding of ultra-luxury service standards. This is a pivotal role in establishing a luxurious product from scratch.