UGC Creative Coordinator

Soar With Us; Remote; AED 120,000 - 200,000; Full time

Job summary

A growing creative agency is looking for a UGC Creative Coordinator to oversee creator operations, ensuring timely UGC content delivery. This remote position requires strong organizational skills and the ability to manage multiple timelines. Key responsibilities include sourcing UGC creators, negotiating rates, and ensuring clear communication throughout the production process. Ideal candidates are proactive and detail-oriented, with a passion for eCommerce and creative strategies.

Benefits

Part of a high-performing team

Insight into scaling brands through creative strategy

Qualifications

• Strong organizational skills to manage multiple projects effectively.
• Clear communication for briefs and creator instructions.
• Comfortable managing various timelines and creators.
• Experience in UGC coordination preferred but not mandatory.

Responsibilities

• Source and book UGC creators based on brand needs.
• Negotiate creator rates and manage ongoing relationships.
• Coordinate UGC briefs to ensure clear creator instructions.
• Track production timelines and key milestones.
• Conduct quality control checks on incoming UGC content.

Skills

Organizational skills

Written communication

Multi-tasking

Proactive problem-solving

Creator coordination

Tools

Notion

Slack

Google Drive

Frame.io

Job description

UGC Creative Coordinator (Remote)

Company: Launch With Us
Location: Remote
Reports to: Creative Strategist
Salary: $900–$1,350
Job Type: Full-time, Monday to Friday (9:00 AM – 5:30 PM)

Background

Launch With Us is one of the fastest-growing advertising agencies in the UK, specialising in e-commerce brands. Since our founding in 2021 by a team of seasoned leaders, we’ve rapidly expanded with a high-performing team of 10 A-Players. Over the past year, we’ve successfully managed over £8 million in Meta and TikTok ads, delivering profitable results for renowned clients such as Khanum’s, Lucy & Lola, Ovrload, DJK, Bubble Panda, and Watermans.

As we continue to grow and expand our UGC creative offering, we’re now seeking a detail-driven Creative Coordinator (UGC) to own the execution and delivery of UGC content across client accounts. This role is responsible for creator sourcing, pricing coordination, logistics, and timeline management — ensuring UGC flows smoothly from sourcing → delivery → editing, without strategists needing to chase creators or manage admin.

Requirements

As a Creative Coordinator (UGC), you will sit at the heart of our UGC production process — managing creator operations end-to-end across multiple accounts.

1) Creator sourcing & selection

• Source, shortlist, and book UGC creators aligned with each brand’s requirements.
• Maintain a reliable creator bench across niches, styles, and price points.
• Assess creators using clear criteria (availability, responsiveness, content quality, fit).

2) Pricing, negotiation & creator management

• Confirm creator rates, deliverables, timelines, and usage terms using our standard model.
• Handle creator outreach, onboarding, and ongoing communication.
• Keep creator details, rates, and agreements clearly documented and easy to reference.

3) UGC brief coordination

• Receive approved briefs from the strategy team and translate them into clear creator instructions.
• Ensure creators fully understand expectations before filming begins.
• Answer questions and resolve issues proactively to prevent production delays.

4) Timeline & delivery management

• Own UGC production timelines across accounts.
• Track key milestones (brief sent → product shipped → filming → delivery → revisions).
• Follow up proactively to prevent delays and elevate risk early when needed.

5) Quality control & handoff

• Run checklist-based QA on incoming content (format, clarity, brief alignment).
• Coordinate revisions with creators when required.
• Organise and deliver final assets to the editing team cleanly and on time.

How You’ll Work

• You’ll operate within existing processes, templates, and tools (Notion, Slack, Google Drive, Frame.io).
• Creative direction, strategy, and performance analysis are handled by the Creative Strategist.
• You’re accountable for execution, coordination and delivery — keeping timelines tight and output consistent.

Success Looks Like

• Creators are easy to work with, aligned, and on time.
• No missed deadlines or unclear deliverables.
• Strategists don’t have to chase creators or manage logistics.
• Creator pricing, timelines, and usage terms are clear and documented.
• UGC flows smoothly from sourcing → delivery → editing.

Main Requirements

• Strong organisation and follow-through — you don’t let projects drift.
• Clear, confident written communication (briefs, creator instructions, follow-ups).
• Comfort managing multiple creators, accounts, and timelines at once.
• Confidence enforcing standard terms, deadlines, and expectations professionally.
• Experience in UGC, influencer, or creator coordination is preferred but not required if you’re highly organised and fast to learn.

Ideal Candidate Qualities

• You take full ownership of your area and love being the person who keeps things moving.
• You’re proactive, calm under pressure, and solutions-first.
• You enjoy operational work and take pride in clean systems and clear documentation.
• You’re excited about eCommerce and the creative that drives performance for fast-growing brands.

Benefits

• You will be part of a world-class team made up of high-performing individuals.
• You will gain deep insight into how high-growth brands scale using creative strategy and paid social.