Travel and Holiday Consultant

RTC1 Recruitment Services; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading travel agency in Dubai seeks a skilled Travel and Holiday Consultant to manage reservations and provide excellent customer service. The ideal candidate has 2-3 years of experience in travel and tourism, an IATA certification, and proficiency in travel booking systems. This full-time position offers a salary up to 8K AED, dependent on experience and qualifications.

Qualifications

• Open to Arabic nationalities; 32 years old and below.
• Minimum 2–3 years as a Reservations Agent or in Travel & Tourism Customer Service.
• IATA certification is mandatory.

Responsibilities

• Handle reservations for flights, hotels, tours, and holiday packages accurately.
• Provide exceptional service to clients via phone, email, and chat.
• Ensure all bookings comply with airline and hotel requirements.

Skills

Proficient in travel booking systems

Customer service skills

Effective communication

Education

IATA certification

Tools

Microsoft Office Suite

Job description

Position Title: Travel and Holiday Consultant

Employment Type: Full Time

Salary: up to 8K AED all-inclusive depending on experience and qualifications

Job Location: Dubai, UAE

About the Client:

A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide.

Job Description:

• Handle reservations for flights, hotels, tours, and holiday packages accurately and efficiently using travel booking platforms/software
• Provide exceptional service to clients via phone, email, and chat; resolve inquiries, issues, and special requests promptly and professionally.
• Ensure all bookings comply with airline, hotel, and regulatory requirements; prepare itineraries, tickets, and travel documents accurately.
• Coordinate with sales, operations, and suppliers to confirm bookings, update availability, and provide management with booking trends and client feedback.

Qualifications:

• Open to Arabic nationalities; 32 years old and below.
• Minimum 2–3 years as a Reservations Agent or in Travel & Tourism Customer Service
• IATA certification is mandatory
• Must be proficient in travel booking systems (GDS/online platforms) and Microsoft Office Suite.