Training Specialist - Sales

Bayut | dubizzle; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading online property platform in Dubai is seeking a Training Specialist responsible for developing and delivering training for Property Inside Sales employees. The role involves creating engaging training modules, conducting assessments, and managing onboarding processes. Ideal candidates should have a bachelor's degree and at least 4 years of experience, along with strong communication and problem-solving skills. The position offers a competitive tax-free salary and comprehensive benefits.

Benefits

Competitive Tax-free Salary

Comprehensive Health Insurance

Annual Air Ticket Allowance

Employee discounts

Rewards & Recognitions

Learning & Development

Qualifications

• Minimum of 4 years of experience in a similar role.
• Strong understanding of Learning Management Systems.
• Experience with CRM platforms.

Responsibilities

• Design a comprehensive training plan and roadmap.
• Conduct structured Training Needs Assessments (TNA).
• Create engaging and effective training modules.

Skills

Communication skills

Writing and editing skills

Presentation skills

Problem-Solving

Teamwork

Education

Bachelor’s degree

Tools

LMS

CRM platforms

Job description

Overview

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Training Specialist, you will be responsible for conceiving, designing, developing, and delivering training for Property Inside Sales employees and support for the learning and development needs of the property sales team. You will also run the New Hire Training program, Employee Onboarding, Ongoing Sales Training, Technical, Product and System training, Policy Training, and refreshers and post-training interventions to update the employees with the required knowledge.

In this role, you will:

Responsibilities

• Design a comprehensive training plan and roadmap for the vertical and the respective offices, ensuring alignment with business objectives.
• Conduct structured Training Needs Assessments (TNA) with commercial and support teams to identify skill gaps and training priorities.
• Create engaging and effective training modules tailored to business needs, covering both technical and behavioural competencies.
• Design and administer quizzes, assessments, and knowledge checks to evaluate employee skill levels and training impact.
• Oversee the onboarding process for commercial and support employees, ensuring a smooth transition and early productivity.
• Conduct interactive virtual training sessions to support remote and local employees across different regions.
• Oversee and manage LMS users and groups for the relevant departments and regional offices, ensuring seamless access to training resources.
• Track and report training effectiveness and employee performance progress to line managers, ensuring continuous learning improvements.
• Regularly assess the impact of training programs, aligning outcomes with organisational goals and making data-driven enhancements.
• Engage with business heads and department stakeholders to continuously gather training requirements and optimise learning solutions.
• Provide regular reports on learning initiatives, interventions, and their impact on business performance.
• In coordination with the Tech teams, conduct system and process training for commercial and support employees to ensure seamless technology adoption.
• Support performance enhancement initiatives in collaboration with Sales Effectiveness teams, providing targeted learning interventions.
• Partner with Business Intelligence and Marketing teams to design and implement Market Intelligence training programs for commercial teams.
• Work on strategic projects as assigned by the line manager, contributing to broader business initiativesn.

Qualifications

• A bachelor’s degree;
• Minimum of 4 years of experience in a similar role.
• Understanding of LMS and CRM.
• Experience with CRM platforms.
• Experience with Learning Management Systems;
• Strong communication skills.
• Strong writing and editing skills.
• Excellent Communication skills.
• Strong presentation skills.
• Problem-Solving.
• Teamwork.

Benefits

• A fast paced, high performing team.
• Multicultural environment with over 60 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development

Bayut & dubizzle is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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