Telesales Agent

Ali & Sons Contracting; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading UAE contracting company is looking for a Sales Representative to engage with potential customers and drive sales through effective communication. Your role includes contacting leads, conducting outbound sales, and ensuring customer satisfaction. The ideal candidate should possess a high school diploma (Bachelor's preferred), have telesales or customer service experience, and be fluent in English. Proficiency in CRM systems is essential. This position offers opportunities for career growth in a trusted and innovative company.

Qualifications

• High school diploma or equivalent; Bachelor's preferred.
• Previous experience in telesales, telemarketing, or customer service is an advantage.
• Proficiency in CRM systems and MS Office applications required.

Responsibilities

• Contact potential customers to create interest and qualify leads.
• Conduct outbound calls to promote products and close sales.
• Address customer questions professionally to ensure satisfaction.
• Accurately record customer details and process orders.

Skills

Telesales experience

Customer service

Fluent in English

CRM proficiency

MS Office skills

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Job description

• Lead Generation & Qualification: Contact potential customers to create interest, qualify leads, and respond to inquiries from prospects.
• Sales Outreach: Conduct outbound calls using scripts to promote company products and services, inform customers of offers, and close sales.
• Customer Service: Address customer questions and concerns professionally, ensuring satisfaction and repeat business.
• Order Processing & Data Management: Accurately record customer details, process orders, and maintain up-to-date records in CRM systems.
• Sales Performance: Consistently meet or exceed individual and team sales targets and KPIs.
• Product Knowledge: Develop a thorough understanding of the company’s products and services to provide effective recommendations and build trust with customers.

Qualifications

• Education: High school diploma or equivalent (Bachelor’s degree preferred).
• Experience: Previous experience in telesales, telemarketing, or customer service is an advantage.
• Languages: Fluent in English; additional language skills are a plus.
• Software Skills: Proficiency in CRM systems and MS Office applications.

Be part of Ali & Sons Holding — a trusted name in the UAE known for growth, innovation, and people-driven success. Grow your career while helping customers discover the value of our products and services.

About the Team

MG

British motor brand MG has been around since the 1920s, representing a long and prestigious pedigree in the world of cars. Today, the company has a global presence with an impressive fleet of vehicles for all needs.

Inter Emirates Motors, a subsidiary of Ali & Sons Holding started its partnership with MG in late 2020. Today, it operates six showrooms and five service centres in Dubai, Abu Dhabi, Ras Al Khaimah, Sharjah, and Al Ain. With almost 100 after-sales representatives, we ensure our customers get the best possible service throughout their buying journey.