Tech Infrastructure Specialist — Managed Services

Mindtel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading technology company in the UAE is seeking a qualified professional to manage and support IBM infrastructure technologies. This role involves ensuring compliance with ITIL processes, preparing necessary documentation, and coordinating vendor relations. The ideal candidate should have substantial experience with IBM AIX Power systems and SAN storage arrays. A strong understanding of network connectivity and disaster recovery planning is essential for success in this position. Competitive compensation and benefits are offered.

Qualifications

• Experience with IBM infrastructure technologies is essential.
• Strong understanding of network connectivity and datacenter resources.
• Ability to work with vendors and manage escalations.

Responsibilities

• Manage and support IBM AIX Power systems SAN storage arrays.
• Ensure proactive monitoring and preventive maintenance of systems.
• Prepare documentation and reports according to templates.
• Coordinate with vendors for escalations and warranty claims.
• Approve system changes through participation in the Change Advisory Board.

Skills

IBM AIX Power systems

SAN storage arrays management

IBM TSM/Spectrum Protect

ITIL compliance

disaster recovery planning

VMware integration

Oracle integration

Microsoft environment integration

Job description

A leading technology company in the UAE is seeking a qualified professional to manage and support IBM infrastructure technologies. This role involves ensuring compliance with ITIL processes, preparing necessary documentation, and coordinating vendor relations. The ideal candidate should have substantial experience with IBM AIX Power systems and SAN storage arrays. A strong understanding of network connectivity and disaster recovery planning is essential for success in this position. Competitive compensation and benefits are offered.