Team Leader - Client Acquisition (Loans)

Yubi MENA; Dubai; On-site; AED 200,000 - 250,000; Full time

Job summary

A fintech company in Dubai is seeking a Team Leader for Client Acquisition to manage SME loans. The role involves driving growth by acquiring corporate borrowers and overseeing their onboarding. With 8-12 years in SME lending, the candidate should possess strong team management and strategic development skills. Join to shape the acquisition strategy and build partnerships in a thriving fintech environment.

Qualifications

• 8–12 years in SME lending, fintech, or financial services.
• 3–5 years in a team management role focused on borrower acquisition or onboarding.
• Strong understanding of SME lending landscape in the MENA region.

Responsibilities

• Lead a team of SME loan acquisition specialists.
• Monitor key performance indicators (KPIs) for team progress.
• Drive borrower acquisition efforts across the MENA region.

Skills

Strategic Thinking

Client-Centric

Communication

Problem-Solving

Technologically Savvy

Education

Bachelor's degree in business, finance, economics, or related field

MBA or other postgraduate qualifications

Job description

Team Leader - Client Acquisition

YubiLoans UAE is seeking a dynamic and strategic leader to lead the SME Loans Segment. This role is central to driving the growth of our SME marketplace by acquiring corporate borrowers and successfully onboarding them onto our platform. As the Team Leader, you will manage a team responsible for identifying, engaging, and facilitating the onboarding of SME borrowers, ensuring they can connect with the right lenders through our marketplace. You will be at the forefront of shaping the acquisition strategy, ensuring the smooth onboarding of borrowers, and building strong relationships with potential clients. This role requires a leader with a deep understanding of the SME lending landscape, excellent team management skills, and the ability to drive marketplace growth through strategic partnerships and efficient processes.

Key Responsibilities

• Leadership & Team Management: Lead and inspire a team of SME loan acquisition specialists and onboarding managers, ensuring they meet loan origination targets and contribute to the growth of Yubiloans' SME borrower base across all SME loan variants.
• Performance Management: Establish and monitor key performance indicators (KPIs) for your team, tracking progress and providing coaching to improve team performance and overall contribution to business goals.
• Coaching & Development: Develop a high-performance culture, providing ongoing training and development to enhance the skill sets of your team members.
• Borrower Acquisition & Onboarding: Drive efforts to identify and target potential SME and corporate borrowers across the MENA region, establish relationships with potential borrowers, and oversee the seamless onboarding of borrowers onto the Yubiloans platform.
• Sales Strategy: Develop and implement strategies to acquire a diverse set of borrowers, balancing volume with quality to maximize overall growth.
• Partnership & Relationship Management: Collaborate closely with lender partners and build strong relationships with key corporate clients, industry associations, and other stakeholders.
• Operational Excellence: Work closely with operations, product, and technology teams to continuously refine and streamline the borrower onboarding process for greater efficiency and scalability.
• Data-Driven Decisions: Utilize data and performance metrics to inform strategies and track the effectiveness of borrower acquisition and onboarding efforts.

Key Performance Metrics

• Borrower Acquisition – achieve new borrower onboarding targets.
• Onboarding Success – monitor and optimize the borrower onboarding process.
• Team Performance – drive team performance to meet KPIs related to borrower engagement and platform adoption.
• Lender Match Success – ensure borrowers are matched with the right lenders, contributing to successful loan transactions on the platform.
• Customer Satisfaction – track borrower satisfaction and retention throughout the onboarding process.

Requirements

• Experience & Qualifications: 8–12 years in SME lending, fintech, or financial services; at least 3–5 years in a team management role focused on borrower acquisition, onboarding, or relationship management.
• Leadership: Proven ability to lead and inspire high-performing teams with strong people management and coaching skills.
• Business Development: Experience in driving business development within the SME lending space, building relationships with borrowers and lenders.
• Market Knowledge: Strong understanding of the SME lending landscape in the MENA region.
• Education: Bachelor’s degree in business, finance, economics, or related field; MBA or other postgraduate qualifications are a plus.

Key Skills & Competencies

• Strategic Thinking: Ability to develop and execute strategic plans to grow borrower acquisition and platform adoption.
• Client-Centric: Customer-first mindset, building trust and strong relationships with SME borrowers and lender partners.
• Communication: Excellent verbal and written communication skills for engaging effectively with corporate borrowers, lenders, and internal teams.
• Problem-Solving: Strong analytical and problem-solving skills to address borrower challenges and optimize onboarding experience.
• Technologically Savvy: Familiarity with digital lending platforms, SaaS solutions, and marketplace models; comfort using data and technology to drive decision-making.