Support Technician -IT

Ghobash Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent group in the UAE seeks a Technical Support Specialist in Dubai to provide technical assistance, troubleshoot, and optimize their warehouse management systems. The role requires a degree in Information Technology and skills in SQL Oracle. Strong problem-solving and communication skills are essential. This is a fulltime position with no remote work offered.

Qualifications

• Degree in Information Technology or equivalent.
• Certification in SQL Oracle is a plus.

Responsibilities

• Provide technical assistance and troubleshooting.
• Diagnose and resolve issues with WMS.
• Ensure proper functioning of warehouse management systems.

Skills

Technical assistance

Troubleshooting

Problem-solving skills

Good communication skills

Education

Degree in Information Technology

Certification in SQL Oracle

Job description

Responsibilities

• Provide technical assistance, troubleshooting, diagnose, resolve issues, ensure proper functioning of WMS to optimize warehouse operation; system configuration and maintenance, system integration checking.
• User training; provide technical assistance, troubleshooting, diagnose, resolve issues; ensure proper functioning of WMS to optimize warehouse operation; system configuration and maintenance, system integration checking; problem reporting and escalation, ticket creation, stock count setups; problem‑solving skills; good communication skill.

Qualifications

Degree in Information technology. Additional certification SQL Oracle.

Remote Work

No

Employment Type

Fulltime