Strategic Training Manager

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A renowned global hotel chain in Dubai seeks a Training and Development Manager. The role involves managing employee training programs, evaluating their effectiveness, and ensuring alignment with business goals. The ideal candidate has a background in Human Resources or Hospitality, experience in training, and must demonstrate leadership in guest services. This position offers a chance to enhance guest satisfaction through effective training programs and requires budget management skills.

Qualifications

• Requires a 2-year or 4-year degree in Human Resources, Hospitality, or a related field.
• Experience in human resources or a related area desired, with certification as a trainer.
• Ability to incorporate adult learning principles into training.

Responsibilities

• Promote and inform employees about all training programs.
• Evaluate training effectiveness through monitoring and feedback.
• Develop budget plans aligned with training and development activities.

Skills

Employee training administration

Leadership in guest hospitality

Customer service excellence

Training effectiveness evaluation

Education

2-year degree in Human Resources or related field

4-year bachelor's degree in Hospitality or related field

Job description

A renowned global hotel chain in Dubai seeks a Training and Development Manager. The role involves managing employee training programs, evaluating their effectiveness, and ensuring alignment with business goals. The ideal candidate has a background in Human Resources or Hospitality, experience in training, and must demonstrate leadership in guest services. This position offers a chance to enhance guest satisfaction through effective training programs and requires budget management skills.