Strategic Enterprise Account Manager

CNS Middle East; Abu Dhabi; On-site; AED 150,000 - 200,000; Full time

Job summary

A prominent technology firm in the UAE seeks an experienced professional for Strategic Account Management & Business Development. This role involves building key client relationships, driving business growth, and managing sales strategies. Ideal candidates should have a background in IT services, with 5+ years in account management, and strong communication skills. A master's degree is preferred. This position offers an opportunity to shape client engagement and drive significant business outcomes.

Qualifications

• Minimum 5+ years in account management, client relations, or sales.
• Desired: 7+ years managing key accounts or enterprise clients.

Responsibilities

• Build and maintain long-term relationships with key clients.
• Create and manage a structured sales pipeline with accurate forecasting.
• Propose tailored solutions across CNS’s portfolio.
• Ensure high levels of customer satisfaction.
• Collaborate with teams to support project execution.

Skills

Strong communication and client relationship management skills

Solid understanding of IT services, solutions, and outsourcing models

Strategic account planning and business development expertise

Experience working with SLAs, contracts, and service delivery frameworks

Proficiency in CRM tools such as Salesforce, HubSpot, or Microsoft Dynamics

Ability to manage cross-functional teams and remote stakeholders

Strong negotiation, presentation, and reporting skills

Experience managing global accounts or offshore delivery models

Familiarity with RFP/RFI processes and enterprise procurement systems

Education

Bachelor’s degree in Business Administration, Marketing, or a related field

Master’s degree (MBA or a related field)

Tools

Salesforce

HubSpot

Microsoft Dynamics

Job description

A prominent technology firm in the UAE seeks an experienced professional for Strategic Account Management & Business Development. This role involves building key client relationships, driving business growth, and managing sales strategies. Ideal candidates should have a background in IT services, with 5+ years in account management, and strong communication skills. A master's degree is preferred. This position offers an opportunity to shape client engagement and drive significant business outcomes.