Strategic Account Manager — Client Success & Strategy

Expertise Recruitment; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading recruitment agency in Dubai seeks an Account Manager to oversee client accounts and ensure daily operations run smoothly. Key responsibilities include managing client satisfaction, maintaining high-quality deliverables, and providing strategic input for new business growth. The ideal candidate holds a bachelor's degree in a relevant field and has 3-4 years of experience in account management or client servicing within a creative agency. Fluency in English is essential, and Arabic is a plus.

Qualifications

• 3-4 years of experience in client servicing or account management within a creative or advertising agency.
• Strong understanding of creative agency workflows and project management processes.
• Fluency in English is mandatory; Arabic is a plus.

Responsibilities

• Ensure smooth running of day-to-day operations.
• Maintain ongoing client satisfaction and meet deadlines.
• Control quality of all agency output.
• Analyze and present reports to clients monthly.
• Contribute to new business growth opportunities.

Skills

Client servicing

Account management

Project management

Organizational skills

Communication skills

Problem-solving skills

Education

Bachelor’s degree in Advertising, Marketing, Communications, Business Administration

Job description

A leading recruitment agency in Dubai seeks an Account Manager to oversee client accounts and ensure daily operations run smoothly. Key responsibilities include managing client satisfaction, maintaining high-quality deliverables, and providing strategic input for new business growth. The ideal candidate holds a bachelor's degree in a relevant field and has 3-4 years of experience in account management or client servicing within a creative agency. Fluency in English is essential, and Arabic is a plus.