Store Manager

Suitsupply; Dubai; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a high-performing team in a vibrant retail environment. This role involves achieving sales targets, enhancing customer experiences, and maintaining operational excellence. The ideal candidate will possess strong leadership and customer service skills, with a proactive approach to problem-solving. This position offers a competitive salary, bonus incentives, and a unique training program tailored to the fashion industry. Join a fast-growing company that values style and teamwork, and enjoy opportunities for career advancement and travel.

Benefits

Competitive salary

Bonus incentives

Top-of-the-line training program

Clothing allowance

Generous employee discount

Career advancement opportunities

Travel opportunities

Qualifications

• Minimum of 3 years' experience in customer service management.
• Exceptional clienteling and leadership skills required.

Responsibilities

• Lead and develop a professional store team to achieve goals.
• Own store P&L report and manage budgets effectively.

Skills

Customer Service Skills

Leadership Skills

Communication Skills

Organizational Skills

Problem Solving

Job description

Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active.

As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

1. Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
2. Collaborate with training teams to effectively develop a gold standard team
3. Establish weekly/monthly objectives for the team
4. Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
5. Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
6. Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
7. Ensure that all merchandise is properly and attractively displayed as per visual guidelines
8. Ensure all store standards and operations are to company standards
9. Collaborate with store support departments to effectively utilize company resources
10. Align with Human Resources on company policies, procedures and development planning for store team

Who you are:

1. Exceptional customer service/clienteling skills
2. Minimum of 3 years' experience in a customer service management role
3. Strong leadership skills, able to coach/motivate team
4. Professional verbal and written communication skills
5. Flexible work schedule, including evenings, weekends, and holidays

What you will get:

1. Competitive salary and bonus incentives
2. A top-of-the-line training program, unique to the industry
3. A clothing allowance for each new season and generous employee discount
4. Opportunity to build a career with one of the fastest growing companies in fashion
5. Opportunity to travel to other stores and abroad