Specialist, Payment Solutions & Analytics

Exinity; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global financial services firm in Dubai is seeking an analytical professional for payment processing management. This full-time role involves optimizing payment solutions, managing Payment Service Providers, and analyzing performance data to improve efficiency. The ideal candidate has a Bachelor's degree in finance or business, and experience in payment management, with strong analytical and communication skills. Benefits include a hybrid working policy, health insurance, and a comprehensive leave package.

Benefits

Hybrid Working Policy

Discretionary performance-related bonus

Personalized Flex-Benefits

Medical insurance for employees

40 days inclusive of Public Holidays

Qualifications

• Proven experience in payment management or optimization roles.
• Strong analytical skills with proficiency in BI tools.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage and optimize payment processing with providers.
• Gather requirements and align payment solutions with business goals.
• Monitor performance metrics and recommend improvements.

Skills

Analytical skills

Communication skills

Problem-solving abilities

Attention to detail

Education

Bachelor's degree in finance, Business Administration or related field

Tools

BI tools

Job description

Were looking for a hands‑on analytical professional to help us manage and improve our global payment processing. This role you’ll work closely with our Payment Service Providers (PSPs) lead the sourcing implementation and optimization of payment solutions and dive into performance data to find new ways to boost efficiency and reduce costs. You’ll also act as a key link between our internal teams and external partners making sure our payment systems are reliable, secure and aligned with our business goals.

Key Responsibilities

Business Requirements & Strategy Alignment

• Work closely with stakeholders to gather requirements and align payment solutions with broader business goals.
• Evaluate new provider options based on functionality, cost, compliance and scalability.
• Conduct competitor and gap analysis between current payment capabilities and evolving business objectives.

Payment Service Provider (PSP) Management

• Manage, grow and optimize an expanding portfolio of PSPs to ensure effective payment processing.
• Build and maintain strong relationships with current PSP partners to foster collaboration and support.
• Keep the team and wider business informed about updates and changes related to payment limits and new PSP solutions.
• Expand PSP footprint to improve geographical reach and market fit.

Payment Solution Implementation & Integration

• Own and manage the end‑to‑end onboarding process for PSPs from initial engagement through to integration readiness. Responsibilities include gathering and reviewing required documentation (NDA, KYB pack) and securing internal approvals from Compliance, Risk, Treasury and Legal teams to ensure a smooth and compliant integration process.
• Coordinate with internal teams and providers to support technical setup and troubleshooting.
• Implement payment routing strategies and risk mitigation frameworks.

Performance Monitoring & Reporting

• Use BI tools to monitor key performance indicators (e.g. approval ratios, error rates, downtime).
• Analyze trends and generate performance reports to inform strategy.
• Recommend and implement improvements based on data insights.
• Conduct cost‑benefit analyses across the PSP portfolio to ensure financial efficiency.

Qualifications

Essential

• Bachelor's degree in finance, Business Administration or related field.
• Proven experience in payment management or payment optimization roles.
• Strong analytical skills with proficiency in using BI tools for performance analysis.
• Excellent communication and interpersonal skills with a track record of building strong partnerships.
• Detail‑oriented with strong problem‑solving abilities and a focus on continuous improvement.

Desirable

• Working experience within a Brokerage environment or Payment Industry.

Additional Information

BENEFITS & PERKS

We believe in fairly compensating all our people by providing them with a world‑class health insurance plan and a range of both core benefits and flex benefits for individual preferences. You will receive:

• Hybrid Working Policy
• Discretionary performance‑related bonus
• Personalized Flex‑Benefits
• A focus on your wellbeing including talks and access to self‑development tools.
• Medical insurance for employees.
• Comprehensive leave package of 40 days inclusive of Public Holidays

WHAT YOU WILL LOVE ABOUT THIS ROLE

• Learn (e.g. from each other/from new projects).
• Exchange (e.g. information and best practices in an open‑minded environment).
• Advance (e.g. by developing skills and accepting greater responsibilities/ your career progression and diversification).
• Prosper (e.g. by acquiring skills/ by nurturing a team of x people).

Remote Work

No

Employment Type

Full‑time