Spa & Wellness Operations Manager

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality firm in Dubai seeks a dedicated Spa & Wellness Assistant Manager to oversee daily spa operations and deliver exceptional guest experiences. The role involves managing a team of therapists, enhancing guest satisfaction, and complying with health regulations. Ideal candidates have a degree in Hospitality and 3-5 years of spa management experience. This full-time position requires excellent communication skills and a strong understanding of wellness trends, along with flexibility for varied shifts.

Qualifications

• 3-5 years of experience in spa or wellness management.
• Strong knowledge of spa treatments and wellness trends.
• Experience with budgeting and financial reporting.

Responsibilities

• Oversee daily operations and maintain high service standards.
• Manage and motivate a team of spa therapists.
• Develop strategies to enhance guest satisfaction.

Skills

Customer service excellence

Team leadership

Excellent communication

Problem-solving

Flexibility to work varied shifts

Education

Bachelor's degree in Hospitality Management

Spa management certification

Tools

Scheduling systems

Inventory management systems

Job description

A luxury hospitality firm in Dubai seeks a dedicated Spa & Wellness Assistant Manager to oversee daily spa operations and deliver exceptional guest experiences. The role involves managing a team of therapists, enhancing guest satisfaction, and complying with health regulations. Ideal candidates have a degree in Hospitality and 3-5 years of spa management experience. This full-time position requires excellent communication skills and a strong understanding of wellness trends, along with flexibility for varied shifts.