Spa and Sports Receptionist

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Spa & Sports Receptionist. You'll be responsible for welcoming guests, overseeing spa reservations, and ensuring a high standard of service. Ideal candidates should have 2-3 years of experience in the hotel industry and a focus on customer service. Join us to explore limitless possibilities in hospitality.

Benefits

Employee benefit card with discounts worldwide

Learning programs through Academies

Opportunities for talent development

Qualifications

• Minimum 2-3 years of previous experience in hotel industry.
• Experience and certification in a Spa discipline preferred.
• Ability to focus on guest needs while remaining calm.

Responsibilities

• Oversee reservations payments and tracking procedures.
• Create a warm welcome and friendly atmosphere.
• Promote all services offered within the Spa.
• Ensure spa cleanliness and high standards of service.

Skills

Customer service

Attention to detail

Communication

Job description

As a Spa & Sports Receptionist you are responsible to ensure that all Spa reception responsibilities are carried out in an efficient and timely manner.

Whats in it for you

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing

• Oversee all reservations payment and tracking procedures established for the spa facilities as required
• Create a warm welcome and a friendly atmosphere
• Promote all services that are offered within the Spa.
• Post charges in micros that may incurred by Guests and members and carry out correct accounting procedures
• Encourage sales through full product and price knowledge of offered and available facilities
• Coordinate with the spa team on the daily operation of the spa to ensure the smooth and effective running of the operation
• Prepare spa area for Guests and prepare refreshments
• Keep all spa areas clean and tidy at any times and deliver high standard of spa cleaning services
• Ensure spa operation follows Standards of Performance guidelines and regulations
• Handle all customer queries and provide usage reports on linens and consumables
• Assist with stock control and inventory for spa products spa consumables and spa linens
• Operate in a safe and environmentally friendly way to protect guests and employees health and safety as well as protect and conserve the environment
• Comply with the hotel environmental health and safety policies and procedures

Qualifications

• Minimum 2-3 years of previous experience in hotel industry is preferred
• Experience and certification in one of the Spa disciplines of fitness or therapy preferred
• Ability to focus attention on guest needs remaining calm and courteous at all times

Additional Information

Visa requirements

Please note that you must be eligible to live and work in Dubai. Swissotel Al Ghurair & Swissotel Living Al Ghurair will cover visa costs and flights for selected candidates from place of origin.

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities. By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit

Do what you love care for the world dare to challenge the status quo! #HOSPITALITYISAWORKOFHEART

Remote Work

No

Employment Type

Full-time