Spa Manager: Elevate Guest Experience & Revenue

IHG Hotels & Resorts; Ras Al Khaimah; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading hospitality group in Ras al-Khaimah is seeking an experienced Spa Manager who will lead operations, set high standards, and enhance guest experiences. The ideal candidate will have a Bachelor's degree in Hospitality or Business and at least four years of relevant experience, including two years in management. The role emphasizes leadership, communication skills, and a hands-on approach to spa operations. Join us to contribute to a culture that values wellbeing and diversity in a rewarding environment.

Benefits

Competitive salary

Impressive room discounts

Full uniform

Training opportunities

Qualifications

• Minimum four years of hotel or guest service experience, with at least two years in a management role.
• Fluent spoken and written English; additional languages are an advantage.
• Ability to stay hands-on and visible on the Spa floor for extended periods.

Responsibilities

• Lead Spa operations and set high standards across guest experience and productivity.
• Manage daily operations to ensure brand standards and service expectations are met.
• Drive revenue through upselling and guest engagement.

Skills

Leadership

Coaching

Communication

Problem-solving

Customer service

Numerical awareness

Education

Diploma or Bachelor’s degree in Hospitality, Business or a related field

Tools

Hotel systems

Spa booking platforms

Job description

A leading hospitality group in Ras al-Khaimah is seeking an experienced Spa Manager who will lead operations, set high standards, and enhance guest experiences. The ideal candidate will have a Bachelor's degree in Hospitality or Business and at least four years of relevant experience, including two years in management. The role emphasizes leadership, communication skills, and a hands-on approach to spa operations. Join us to contribute to a culture that values wellbeing and diversity in a rewarding environment.