Spa Manager

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality brand in Dubai is seeking a Spa Manager to lead its team and enhance guest experiences at the spa. The role requires overseeing daily operations, managing staff, and ensuring high service standards. The ideal candidate has proven experience in a luxury environment, strong leadership skills, and a passion for wellness. Opportunities for professional growth and corporate benefits are included in the offer.

Benefits

Discounted Accor rates worldwide

Learning programs through our academies

Opportunities for talent development

Qualifications

• Proven experience as a Spa Manager in a luxury hospitality environment.
• Strong leadership and interpersonal skills.
• Knowledge of spa software systems and KPIs.

Responsibilities

• Lead daily spa operations ensuring smooth delivery of treatments.
• Manage and inspire a team of therapists and receptionists.
• Drive marketing and promotional initiatives to maximize bookings.

Skills

Leadership

Interpersonal skills

Communication skills

Tools

Spa software systems

Job description

Spa Manager

M Spa is where tranquility meets luxury offering guests an immersive wellness experience through expert therapies, premium facilities and exceptional service. We are currently seeking an experienced and passionate Spa Manager to lead our team, elevate guest experiences and drive the success of our spa operations.

Key Responsibilities

• Lead daily spa operations ensuring smooth delivery of treatments and services.
• Manage and inspire a team of therapists, receptionists and attendants.
• Monitor guest satisfaction and continuously improve service standards.
• Oversee budgeting, inventory and revenue goals.
• Ensure compliance with hygiene, safety and brand standards.
• Drive marketing and promotional initiatives to maximize bookings and retail sales.

Qualifications

• Proven experience as a Spa Manager in a luxury hospitality environment.
• Strong leadership and interpersonal skills.
• Background in wellness hospitality or physiotherapy is a plus.
• Knowledge of spa software systems and KPIs.
• Excellent communication skills and a passion for guest experience.

Additional Information

What is in it for you:

• Employee benefit card offering discounted Accor rates worldwide
• Learning programs through our academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our corporate social responsibility activities like Planet 21

Remote Work

No

Employment Type

Fulltime