Spa Front Desk Concierge | Guest Experience & Sales

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel chain in Dubai seeks a dedicated Spa Receptionist to ensure outstanding guest experiences. This role involves scheduling treatments, addressing guest inquiries, and maintaining a clean and welcoming environment. The ideal candidate has 1-2 years of experience in customer service roles within upscale or lifestyle brands, strong communication skills, and the ability to multitask in a fast-paced setting. This full-time position offers an opportunity to be part of a dynamic team committed to excellence.

Qualifications

• One to two years in a public contact position preferably in an upscale or lifestyle brand hotel.
• Strong verbal and written communication skills in English.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Be on time for your shift and greet everyone who enters and leaves.
• Handle guest questions and concerns professionally.
• Responsible for scheduling tours and treatments.
• Ensure cleanliness of spa reception areas.
• Process bill payments and receipts.

Skills

Customer service

Multitasking

Attention to detail

Strong verbal communication

Strong written communication

Teamwork

Job description

A prestigious hotel chain in Dubai seeks a dedicated Spa Receptionist to ensure outstanding guest experiences. This role involves scheduling treatments, addressing guest inquiries, and maintaining a clean and welcoming environment. The ideal candidate has 1-2 years of experience in customer service roles within upscale or lifestyle brands, strong communication skills, and the ability to multitask in a fast-paced setting. This full-time position offers an opportunity to be part of a dynamic team committed to excellence.