Spa Concierge: Reservations, Guest Experience & Retail

W Hotels; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand is seeking Spa Specialists to provide exceptional Spa services and enhance guest experiences. In this role, you will promote Spa offerings, manage reservations, and ensure guests feel welcomed and valued. The position requires strong communication skills, a high school diploma, and an ability to meet physical demands. Join a company renowned for reinventing luxury and fostering a diverse environment.

Qualifications

• Ability to provide a wide range of Spa services.
• Strong communication and customer service skills.
• Ability to manage reservation software.
• Physical capability to handle weights under specified limits.

Responsibilities

• Promote Spa services and retail offerings.
• Schedule and confirm reservations.
• Help guests check in and process payments.
• Maintain a professional appearance and adhere to safety standards.

Education

High school diploma or G.E.D. equivalent

Job description

A luxury hotel brand is seeking Spa Specialists to provide exceptional Spa services and enhance guest experiences. In this role, you will promote Spa offerings, manage reservations, and ensure guests feel welcomed and valued. The position requires strong communication skills, a high school diploma, and an ability to meet physical demands. Join a company renowned for reinventing luxury and fostering a diverse environment.