Social Media Executive

Zameer Training FZE; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A global company in IT and BPO support is seeking a Social Media Executive to assist with customer service requests on social media platforms in Brazilian Portuguese. Candidates should have a degree, certification in Brazilian Portuguese, and strong English communication skills. Experience in customer service and knowledge of social media is preferred. Join a team that focuses on customer satisfaction and adaptability to change.

Qualifications

• 1-2 years experience in customer service.
• Good understanding of social media platforms.
• Ability to communicate information effectively.

Responsibilities

• Provide support for customer service requests on social media in Brazilian Portuguese.
• Interact with customers on various social media platforms.
• Maintain relationships and gather customer feedback.

Skills

Customer focus

Excellent Writing skills

High level in English communication

Knowledge of social media platforms

Adaptability to change

Education

Graduate in any discipline

Certified in Brazilian Portuguese Language

Job description

Social Media Executive

Zameer Training FZE | Dubai , Emirate of Dubai , AE

09-Jan-2026

Job Summary

A global company providing IT and BPO support is looking to hire a large number of Brazilian and Portuguese social media executives. The incumbent will be responsible for providing support in many varieties on Airline’s customer service requests on social media platforms in Brazilian Portuguese Language.

Qualifications

• Graduate in any discipline with good academic profile - Mandatory
• Certified in Brazilian Portuguese Language. High level of and proven experience in both Written & Spoken - Mandatory
• Excellent English Written skills
• Travel Industry knowledge/background – Desirable

Experience

1-2 years experience in customer service

• Excellent Writing skills
• High level in English communication – both written & spoken.
• Good understanding of social media platforms and their respective participants (Facebook, Youtube, Twitter, Flickr, Google+ etc.) and how they can be deployed in different scenarios.
• Good technical understanding and can pick up new tools quickly
• Ability to effectively communicate information and ideas in written and verbal format, and build and maintain relationship

Desirable Personal Characteristics

• Customer focus
• Drive for results
• Accountability
• Should have eye for detail.
• Adaptability to change
• Should have analytical ability

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