ServiceNow AMS Resource & Talent Development Lead

Linkinghumans; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading recruitment consultancy is seeking an experienced Resource & Development Manager to oversee workforce planning and technical talent development in Dubai. This pivotal role entails resource forecasting, recruitment lifecycle management, and senior technical oversight. Ideal candidates possess strong ServiceNow expertise, excellent resource management experience, and CSA certification. The position offers an attractive tax-free salary with relocation support and the opportunity to shape a growing technical capability in a collaborative environment.

Benefits

Attractive tax-free salary

Comprehensive benefits package

Relocation support

Career growth pathway

Qualifications

• Experience in resource management or technical talent acquisition ideally within a ServiceNow environment.
• Strong understanding of ServiceNow roles and implementation best practices.
• Skilled in cross-functional coordination, stakeholder engagement, and vendor management.

Responsibilities

• Lead workforce planning, resource sourcing, onboarding, and talent development.
• Forecast and align resource needs with project pipelines.
• Oversee the complete recruitment lifecycle from advertising to integration.
• Drive training plans and career development for technical staff.
• Manage onboarding/offboarding aligned with project scopes.

Skills

Resource management

Technical talent acquisition

Cross-functional coordination

Stakeholder engagement

Vendor management

Education

CSA certification

ITIL, Agile or ServiceNow certifications

Job description

A leading recruitment consultancy is seeking an experienced Resource & Development Manager to oversee workforce planning and technical talent development in Dubai. This pivotal role entails resource forecasting, recruitment lifecycle management, and senior technical oversight. Ideal candidates possess strong ServiceNow expertise, excellent resource management experience, and CSA certification. The position offers an attractive tax-free salary with relocation support and the opportunity to shape a growing technical capability in a collaborative environment.