Service Manager

MP DOMINIC AND CO; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A marine services company in Dubai is seeking a Service Department Manager to oversee daily operations and supervise technicians. The ideal candidate will have a Bachelor's degree in mechanical engineering and at least 5 years of experience in marine industry service management. You will ensure compliance with safety regulations, coordinate training, and collaborate with the sales team. Strong leadership and technical skills are essential, along with proficiency in engine systems.

Qualifications

• Minimum 5 years experience in marine industry service management.
• Must have Mercury certification.
• Strong leadership skills with effective communication abilities.

Responsibilities

• Oversee daily operations of the service department and workshop.
• Supervise and support a team of service technicians.
• Ensure compliance with safety regulations and company policies.
• Coordinate with the workshop manager on training and performance.

Skills

Leadership

Communication

Organizational skills

Technical skills

Proficiency with outboard/inboard engines

Education

Bachelor's degree in mechanical engineering or related field

Job description

Job Summary (List Format)

• Oversee and manage daily operations of the service department and workshop.
• Supervise and support a team of service technicians ensuring quality and safety standards.
• Build and maintain strong relationships with dealer network providing training and support.
• Ensure compliance with safety regulations and company policies.
• Coordinate with the workshop manager on scheduling training and technician performance.
• Collaborate with the sales department by providing technical advice and assistance.
• Participate in company meetings and prepare regular reports on service department performance.
• Require a Bachelors degree in mechanical engineering (or related field) and Mercury certification.
• Need minimum 5 years experience in marine industry service management.
• Demonstrate strong leadership communication organizational and technical skills.
• Must be proficient with outboard/inboard engines and computer systems.