Senior Waiter/ess - F&B Service - Jumeirah Al Naseem

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent luxury hotel brand is seeking a Senior Waiter/ess to join the F&B Service team at Jumeirah Al Naseem. The role involves greeting guests, managing orders, and ensuring high service standards in a 5-star environment. Candidates should have 1-2 years of relevant experience, proficiency in English, and knowledge of MICROS. Attractive tax-free salary plus additional benefits await successful applicants, making it a great opportunity to build a career in hospitality.

Benefits

Attractive tax-free salary

Generous F&B benefits

Reduced hotel rates

Health care package

Life insurance

Functional incentives

Qualifications

• One or two years of experience in a similar role in a 5-star luxury property.
• Strong F&B background and experience in customer service.
• Proficient in a second language, preferably Russian or another European language.

Responsibilities

• Greet and seat guests, answer menu inquiries, and explain ingredients.
• Take accurate orders, recommend food and beverages.
• Manage cashiering tasks and process payments using the MICROS system.
• Oversee section operations and collect guest feedback.
• Coordinate with kitchen and bar teams for efficient order fulfillment.
• Maintain cleanliness and hygiene standards.

Skills

F&B background

Proficient in English

Knowledge of Microsoft Office

Experience in a multi-cultural environment

Tools

MICROS

Sevenrooms

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Madinat Jumeirah

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About the Job:

An opportunity has arisen for a Senior Waiter/ess to join the F&B Service team in Jumeirah Al Naseem. The main duties and responsibilities of this role:

• Greet and seat guests warmly, answer menu inquiries, and explain ingredients, cooking methods, and allergy-related information.
• Present daily specials and promotions, recommend food and beverages, and take accurate orders, including special requests.
• Manage cashiering tasks using the MICROS system, process various payment methods, and generate accurate guest bills.
• Oversee section operations, collect guest feedback, and assist with guest inquiries or calls when needed.
• Coordinate with kitchen and bar teams to fulfill and expedite orders efficiently.
• Maintain cleanliness, prepare service areas, follow hygiene standards, and support smooth service flow while upholding Jumeirah excellence.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• One or two years of experience in the same role with a strong F&B background in a 5-star luxury property or a standalone/branded restaurant.
• Proficient in English and a second language (Russian or European languages are desirable).
• Strong knowledge of Microsoft Office products, Micros, and Sevenrooms.
• Experience working in a multi-cultural environment.

About the Benefits:

We offer an attractive tax‑free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.