Senior UAE Collections Leader - Fintech, Hybrid

FlapKap; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A fintech company in Dubai is looking for a Collection Manager to lead and optimize collections across lending products. This role requires overseeing various stages of collections, ensuring compliance with UAE regulations, and maintaining excellent customer relationships. Ideal candidates will have 7+ years of experience in collections or risk management, along with strong knowledge of UAE financial laws. Benefits include competitive salaries, hybrid work, and a focus on work-life balance.

Benefits

Competitive Salaries

Hybrid working environment

Paid time off

Healthcare coverage

Collaborative team environment

Work-Life balance

Culture of learning and innovation

Qualifications

• Over 7 years of experience in collections, credit operations, or risk management.
• Strong knowledge of UAE financial regulations and debt collection practices.
• Experience in a fintech startup or digital-first lending environment is advantageous.

Responsibilities

• Develop and implement effective collections strategies.
• Ensure compliance with UAE laws and Central Bank regulations.
• Maintain high service standards to preserve customer relationships.
• Prepare management reports with insights and performance dashboards.
• Enhance digital collection tools and automated systems.

Skills

Collections strategy development

Performance monitoring

Customer relationship management

Compliance knowledge

Risk management

Education

Bachelor's degree in Business, Finance, Accounting or related field

Job description

A fintech company in Dubai is looking for a Collection Manager to lead and optimize collections across lending products. This role requires overseeing various stages of collections, ensuring compliance with UAE regulations, and maintaining excellent customer relationships. Ideal candidates will have 7+ years of experience in collections or risk management, along with strong knowledge of UAE financial laws. Benefits include competitive salaries, hybrid work, and a focus on work-life balance.