Senior Technical Support Engineer - L3

Intertec Softwares Pvt Ltd; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology firm in Dubai is seeking a Senior Technical Support Engineer specializing in network solutions. The successful candidate will design, implement, and support network infrastructure while maintaining technical operations. A minimum of 8 years of experience in IT network operations is required, alongside expertise in CISCO ACI, Routing and Switching, and VPN technologies. This role is crucial for ensuring robust network performance and resolving technical challenges in a dynamic environment.

Qualifications

• Minimum 8 years’ experience in IT network operations design and implementation.
• Develop and maintain HLD and LLD documents.
• Excellent knowledge and hands-on experience in datacenter networking technologies.

Responsibilities

• Design, implement, and support network infrastructure for datacenter and Campus networks.
• Maintain network infrastructure and handle technical escalations.

Skills

Network infrastructure design

CISCO ACI

Routing and Switching

VPN technologies

Wireless networks (Aruba & Cisco)

Tools

F5 LTM

Aruba ClearPass NAC

Huawei Switching and Wireless

Extreme fabric

Job description

Job Titles : Senior Technical Support Engineer - Network Specialist – L3

Experience : 8+

Responsibilities

• To design, implement and support network infrastructure for datacenter and Campus networks.
• Responsible for maintaining network infrastructure and handling technical escalations.

Good to have

• Excellent Knowledge and hands on Experience on Extreme fabric
• Excellent Knowledge and hands on Experience on Huawei Switching and Wireless.
• Hands on Experience on F5 LTM
• Experience on Aruba ClearPass NAC

Mandatory

1. Minimum 8 years’ experience in IT network operations Design and implementation, support.
2. Develop and maintain HLD and LLD documents.
3. Excellent Knowledge and hands on Experience in Datacenter Networking technologies CISCO ACI and Nexus switches
4. Excellent Knowledge and Hands on Experience on Routing and Switching.
5. Advanced Knowledge of VPN technologies.
6. Advanced Knowledge of Experience on Routing Protocols like OSPF
7. Hands on Experience on Wireless networks (Aruba & Cisco )