Senior Technical Engineer - Microsoft

Intertec Softwares; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading technology firm in Dubai seeks a Senior IC experienced in Microsoft technologies including Active Directory and Office 365. The candidate must exhibit hands-on experience with tasks like AD deployment, Exchange migrations, and configuring ADFS. Strong problem-solving skills and certifications such as Microsoft 365 Certified Administrator Expert are essential. Responsibilities include managing customer incidents and ensuring high service levels. Candidates willing to work flexible schedules will be prioritized.

Qualifications

• Candidate should have implementation experience in Microsoft Technologies including Active Directory and Office 365.
• Hands-on experience is a must, with technologies last used within the last two years.
• Required experience includes SCCM patch management and Windows security baseline deployment.

Responsibilities

• Deploy and troubleshoot Active Directory and Group Policy.
• Manage Exchange OnPrem and Office 365 migration projects.
• Configure and manage ADFS environment and Azure AD Connect server.
• Proactively resolve support requests escalated from services delivery team.

Skills

Active Directory

Office 365

Exchange 2013/2016/2019

Intune MDM Management

SCCM

Microsoft 365 Certified Administrator Expert

MD102 Endpoint Administrator

Windows server infrastructure

Tools

Azure AD Connect

Terminal servers (RDS)

HyperV

Job description

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES)

Candidate should have implementation experience in Microsoft Technologies like Active Directory Exchange On Prem Office 365 and HyperV Windows (DNS/RADIUS DHCP).

Hands‑on experience is a must and technologies last used must be within the last two years.

• Active Directory and Group Policy deployment and Troubleshooting
• Exchange OnPrem and Office 365 migration projects
• Office 365 Exchange online MS Teams OneDrive O365 security and Tenant to Tenant Migration
• Configuration and Management of ADFS environment.
• Configure and Manage Azure AD Connect server
• Manage Entra ID and conditional access policy and Windows Hello for business
• Configure and troubleshoot Terminal servers (RDS) Windows Clustering
• Strong experience in SCCM 2012 / version & 1902 and Intune Endpoint Configuration Manager
• Experience on AAD/Intune Centralized Application Management deployment and support
• Experience on Windows servers upgrade from legacy to latest versions
• Windows SCCM patch management and Windows security baseline deployment and testing
• Develop project document, update internal documentation and configuration items
• Proactive in resolving support requests escalated from services delivery team
• Willing to work on a flexible schedule depending on business need
• Technical SME for the technologies listed below in the Competency table
• Critical customer incidents/breakdowns troubleshooting them within the agreed service levels for self and team
• Execute Health Check services and closure along with the team for AMC customers

CERTIFICATIONS

• Microsoft 365 Certified Administrator Expert
• MD102 Endpoint Administrator
• MCSEMCP

TECHNICAL SKILLS / COMPETENCIES

Strong Working Knowledge on below Technologies:

• Active Directory
• Office 365
• Exchange 2013/2016/2019
• Intune MDM Management / SCCM
• Windows server infrastructure
• Enterprise vault Email archival
• File server and HyperV

COMPETENCY LEVELS

• Active directory/Entra AD L3
• Office 365 L3
• Windows support L3
• SCCM/Intune L2

SOFT SKILLS

• Written and verbal communication and analytical skills
• Ability to multitask, prioritize multiple objectives, initiatives and requests
• Degree of perseverance
• Good customer handling skills
• Do attitude
• Willing to learn new technologies

REQUIRED EXPERIENCE

Senior IC