Senior Technical Data & Analytics Product Owner

Emirates Airlines - Other locations; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading airline company based in Dubai is seeking a Senior Technical Product Owner. The role involves leading technology applications, mentoring team members, and applying strong analytical skills to improve decision-making. Ideal candidates should have over 8 years of experience in IT and a proven track record as a Product Owner or Manager. This position offers a competitive salary and various employee benefits, including travel perks and healthcare packages.

Benefits

Attractive tax-free salary

Generous travel benefits

Excellent leave and healthcare package

Transport benefits

Life insurance

Qualifications

• 8+ years of experience in Information Technology.
• Experience as a Product Owner/Manager with proven delivery results.
• Strong understanding of data products and business processes in the airline industry.

Responsibilities

• Lead lifecycle for critical technology applications.
• Define metrics to measure success of prioritised work.
• Mentor and coach team members in their professional development.

Skills

Operations Research

Marketing Science

Information Systems

e-Commerce

Strong and concise communication

Analytical and Insight driven capabilities

Education

Completed Degree or Honours (12+3 or equivalent)

Tools

Business Intelligence applications

Scaled Agile framework

Job description

Job Purpose

At Emirates Group our Analytics Centre of Excellence (ACoE) is a centralized unit that provides data and analytics support to Emirates Group businesses. This allows our businesses to make better decisions by using data and analytics to understand our customers, operations, and markets. The ACoE is an essential part of Emirates Group's digital transformation strategy. The unit is helping Emirates Group to become a more data-driven organization and to make better decisions by using data and analytics.

The role of the Senior Technical Product Owner (STPO) is to apply technical knowledge and experience to solve business problems. Acting as the "front door" to product engineering teams, feeding the backlog with work spread across feature, function, non-functional requirements (NFR), BAU, Technical Debt, spikes, and ceremonies. This role acts as a "voice of the customer", leading the lifecycle for critical technology applications across the Emirates Group. An expert in their business domain or technical expertise, they are accountable for enabling business objectives & strategic outcomes from concept through to operations.

In this role, you will:

• Be responsible for the story content, acceptance criteria definition, and end story `sign off` across team backlogs, ensuring prepared on time for future PI's, refined frequently with the entire team, and prioritised accordingly in alignment with other team backlogs.
• Ensure Technical Debt and NFRs are captured, refined, and prioritised across all sprints.
• Capture additional BAU, Ceremony, and Spike activities, and incorporates into team backlogs, within the boundaries of available capacity.
• Prepare contribution to PI demo, in conjunction with other applicable Product Owners.
• Maintain the quality and integrity of features within their technical and team boundaries, ensuring identification and contribution of risks and dependencies back to the Product Portfolio backlog.
• Attend and contribute to key Product Management meetings, in particular PI Planning.
• Define metrics to measure the success and performance of prioritised work, ensuring any further BAU iterations can be proposed and prioritised accordingly within the boundaries of available capacity.
• Mentor and coach peers and the team in their professional development, training and understanding of product, technologies and associated processes, through their responsibilities as a `chapter lead`.
• Contribute to the Product Management Communities and their continual evolution to help drive efficient practices and empowered teams.
• Work with your team(s) to identify and capture team driven innovation ideas, consolidating across peer group for playback up to TPM (Technical Product Manager) community.
• Own data and information products and ensure compliance with Enterprise Data and Analytics strategic guidelines and architecture patterns.
• Create and maintain a consistent approach towards the relevant business metadata documentation for the assigned domain which includes information matrix, entity definitions, entity relationships, KPI documentation, business metadata management, data dictionaries and user guides.

Qualification

To be considered for this role, you must meet the below requirements:

• Qualifications: Completed Degree or Honours (12+3 or equivalent)
• Experience: 8+ years in Information Technology

Knowledge & Skills

• Operations Research, Marketing science, Information Systems, e-Commerce or a combination of industry certifications.
• Global Product (CSPO/SAFe/PSO) trained and certified.
• Practical experience of working as a Product Owner/Manager, in a `team facing` capacity, with proven record of driving discernible change and delivery, at pace.
• Whilst not essential, some experience of working within a Scaled Agile framework, across multiple initiatives and circa 50+ teams.
• Demonstrated technical or domain expertise, utilising a depth and breadth of knowledge and practical experience within the specific domain or technical area.
• Stays up to date with regulatory and other changes in the technical area, and understands how they apply to the Emirates group.
• Well-versed with the tools for the Product Management aspects of software delivery.
• Strong and concise communicator at peer, line, and stakeholder levels.
• Builds strong relationships with peers and team members.
• Appetite for building and identifying value, with a customer centric mind-set.
• Must have a good understanding of respective transaction systems as a source for data products as well as relevant business processes.
• Data and KPIs commonly used in airline and ground handling industry.
• Modern Data Architecture and associated Technologies.
• Analytical and Insight driven capabilities and advanced analytical skills.
• Business Intelligence applications and design principles.

At Emirates, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!

Salary & benefits

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers