Senior Solution Architect (Carenet)

Jordan Dreams; United Arab Emirates; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading health solutions provider in the United Arab Emirates seeks an experienced Senior Solution Architect to deliver technical expertise aligned with Oracle Health technologies. This role involves troubleshooting applications, collaborating with cross-functional teams, and ensuring high-quality outputs that enhance care delivery. Candidates should have a solid background in Healthcare IT, particularly with Carenet modules and Oracle Health solutions. Strong analytical, communication, and customer service skills are required for this position, which also involves minor travel.

Benefits

Flexible medical and insurance options

Retirement plans

Volunteer opportunities

Qualifications

• Minimum 6+ years of experience in Healthcare IT with a focus on Carenet modules.
• Proven experience on Oracle Health Powerchart, Orders, and Dynamic Documentation.
• Excellent analytical and problem-solving skills.

Responsibilities

• Consult with clients on service line workflow and Carenet modules.
• Provide solution oversight and direction to stakeholders.
• Troubleshoot and resolve technical issues related to Carenet.

Skills

Analytical skills

Problem-solving skills

Communication skills

Collaboration skills

Customer service experience

Education

Bachelor's or Master's in IT, Healthcare or related field

Tools

Oracle Health Powerchart

Carenet modules

Job description

As an experienced Senior Solution Architect on the Support Services Organization aligned with the Client team, you will work in a team environment to provide functional and technical expertise/consulting to our clients. As you work with Oracle Health technologies, you will prioritize, plan, and deliver solution‑specific requests and projects both independently and in a collaborative and fast‑paced team environment.

You will use your troubleshooting skills to perform investigations of front‑end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally.

You will also use your solution expertise to bring about Oracle Health’s innovations and solution capabilities. Our Solution Architects are also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of a project/ investigation.

Your goal is incident resolution, application maintenance and to provide tangible and measurable value outcomes that improve care delivery.

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry‑leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work‑life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling [phone] in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Basic Qualifications

• Bachelor's degree or master’s degree in IT, Healthcare or related field, or equivalent relevant work experience.
• Minimum 6+ years of experience in Healthcare IT, with a strong focus on Carenet (mPage , Phys Doc , nursing integration etc) modules and integrated solution modules.
• Proven experience on Oracle Health Powerchart, Orders, Dynamic Documentation.
• Excellent analytical and problem‑solving skills.
• Strong communication, collaboration and interpersonal skills.
• Ability to work independently and manage multiple projects simultaneously.
• Meticulous attention to detail and a commitment to quality.
• Customer service, at least 2 years.

Preferred Qualifications

• Experience working with Oracle Health Millennium.
• Experience in technical troubleshooting skills.
• Preferred Experience working with: Powerchart ; PowerOrders ; Powerforms ; Iviews ; mPages ; Discern Rule configurations (EKM Rules) ; Oracle Health Custom Reporting (CCL) ; Integrated Carenet modules.
• Experience working in Support or Application Managed Services organization.
• Software implementation work experience, at least 3+ years.
• Health care information technology work, at least 3+ years.

Expectations

• Consult with clients on service line workflow and guide them through interdependencies and design decision impacts for Carenet modules.
• Provide solution oversight, direction, and expertise to stakeholders.
• Collaborate with cross‑functional teams to design and implement scalable solutions.
• Troubleshoot and resolve technical issues related to Carenet modules.
• Drive client‑specific solution configuration design to meet workflow requirements and make recommendations to clients.
• Stay current on involving features, functionalities and best practices.
• Mitigate solution risks and issues.
• Lead client meetings and events.
• Drive internal team initiatives.
• Travel need will be based on business (10% - 20%).
• Willing to work additional or irregular hours as needed and allowed by local regulations.
• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position.
• Perform other responsibilities as assigned.

Career Level - IC3