Senior Siebel CRM Engineer | Siebel IP17/IP19 Specialist | Banking Domain

GSSTech Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology firm in the United Arab Emirates seeks an experienced Siebel CRM professional to join their team. The role requires over 5 years of experience in Siebel configuration and deployment, particularly in the Banking and Retail domains. Candidates should possess strong technical skills in Siebel CRM performance tuning, have knowledge of Agile methodologies, and demonstrate excellent interpersonal skills. This position offers the opportunity to work on cutting-edge projects.

Qualifications

• 5+ years of experience in configuration, deployment, and fine-tuning Siebel CRM Siebel IP17, IP19.
• Experience working with Linux and Windows OS.
• Good experience with Agile methodology.

Skills

Siebel Configuration

Performance Tuning

REST APIs

Workflow and eScript

Agile Methodology

Education

Degree, Postgraduate in Computer Science or related field

Tools

Siebel CRM

Linux

Windows

Java

Job description

Join our dynamic team and work on cutting-edge Siebel CRM (IP17/IP19) projects within the Banking and Retail domain. We are looking for talented professionals with 5+ years of Siebel configuration, deployment, performance tuning, and Open UI expertise, who are passionate about delivering scalable enterprise solutions.

Qualifications

• Education: Degree, Postgraduate in Computer Science or related field (or equivalent industry experience)
• Good experience in Agile methodology (Scrum Framework)
• 5+ years of experience in configuration, deployment, and fine-tuning Siebel CRM Siebel IP17, IP19

Technical Skills

• Hands‑on experience in performance tuning
• Experience working with OS: Linux, Windows
• Excellent understanding of Siebel Enterprise Architecture
• Excellent understanding of Siebel Best Practices
• Hands‑on experience in Siebel configuration (UI Layer, BO Layer, and Data Object layer)
• Expert in workflow and eScript
• Hands‑on experience configuring inbound and outbound web services, JMS configuration, and REST APIs
• Experience in Siebel Open UI (PM and PR)
• Hands‑on experience configuring Assignment Manager criteria and WL Distribution
• Experience in server management tasks
• Experience in Siebel Marketing Campaigns
• Experience in Siebel Lead Management, Service Request modules
• Experience in Java is desired

Functional Skills

• Banking knowledge, especially on campaign
• Retail and corporate domain experience

Soft Skills

• Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience.
• Self‑motivator and self‑starter, ability to own and drive things without supervision and works collaboratively with the teams across the organization.
• Excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management