Senior Officer - Client Operations & Service

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading financial institution in the UAE is seeking a Senior Officer to enhance client experience by providing operational and administrative support. The role involves managing client requests, maintaining records, and ensuring compliance with banking procedures. The ideal candidate has a degree in Commerce or Banking and at least 2 years of banking operations experience. This is an excellent opportunity to grow within a dynamic industry.

Qualifications

• Minimum 2 years of experience in a Bank with exposure to Banking Operations.
• Knowledge of general Banking principles.
• Good working knowledge of Back-office operating procedures.

Responsibilities

• Act as a liaison between clients and internal departments.
• Enhance client experience by providing operational support.
• Manage records of correspondences and resolved queries.

Skills

Excellent communication skills

Analytical skills

Problem-solving

Flexibility

Education

University Degree in Commerce or Banking

Job description

A leading financial institution in the UAE is seeking a Senior Officer to enhance client experience by providing operational and administrative support. The role involves managing client requests, maintaining records, and ensuring compliance with banking procedures. The ideal candidate has a degree in Commerce or Banking and at least 2 years of banking operations experience. This is an excellent opportunity to grow within a dynamic industry.