Senior Laundry Supervisor

Accor Hotels; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel chain in Dubai is seeking an experienced professional to manage laundry operations. The role involves issuing uniforms, conducting inventory, and ensuring laundry quality according to hotel standards. The ideal candidate has at least 2 years of experience in Uniform and Laundry Operations, is knowledgeable about various laundry chemicals, and possesses strong communication skills. This position requires handling pressure effectively and working collaboratively with staff.

Qualifications

• Minimum of 2 years experienced in Uniform and Laundry Operation.
• Knowledgeable in Housekeeping Operation.

Responsibilities

• Issue uniforms and linens to staff according to hotel procedures.
• Conduct quarterly inventory of Room linens, F&B linens and colleague uniforms.
• Train employees on all laundry procedures and equipment operation.
• Inspect linens and terry for damage.
• Ensure all uniforms and linens are clean and in good condition.

Skills

Knowledgeable in different types of spotting and laundry chemicals

Good in Oral and Written Communication

Can handle pressure

Tools

Washer

Dryer

Pressing Machines

Dry Cleaning Machine

Excel

Microsoft

Birch Street

Opera

Micros

Job description

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa and the Fairmont Falcons Kids’ Club.

Job Description

• Issue uniforms and linens to staff according to systems and the procedures by the hotel management. Makes inventory and control the movement of soiled, damaged and fresh linens and uniforms.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Ensure all uniforms and linens are clean and in good condition.
• Conduct quarterly inventory of Room linens, F&B linens and colleague uniforms.
• Conduct Weekly Inventory of Laundry supplies and chemicals.
• Report faulty equipment, maintenance needs, and safety hazards to manager and to Engineering Department.
• Train employees on all laundry procedures, including safety procedures and equipment operation.
• Verify that laundry requests are completed for each department as needed.
• Operate and monitor washing, dry cleaning, ironing and drying machinery.
• Inspect linens and terry for damage.
• Assist manager in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Accomplished monthly production report, payroll and overtime.
• Coordinates with the suppliers and outside contractors.
• Report any guest laundry discrepancies.
• To ensure the quality of all guest laundry according to Hotel Standards.
• To ensure that all preferences and guest requirements are met.
• Washing and Pressing all guest laundry, uniforms and executive laundry and other items.
• Help other colleagues in uniform and laundry area when needed.
• Update the laundry tracker by encoding the items delivered. Check and report any discrepancies.
• Check the delivery receipt and inform the supplier for pending balances.
• Contact the uniform supplier for any uniform request. Schedule for uniform measurements among various departments of the hotel.
• Receiving deliveries from outsourced company and report any discrepancies.
• Follows all SOP and Hotel`s Standard Procedures.
• Other tasks as allocated.

Qualifications

• Minimum of 2 years experienced in Uniform and Laundry Operation.
• Knowledgeable in Housekeeping Operation.
• Knowledgeable in Excel and Microsoft.
• Knowledgeable in different types of spotting and laundry chemicals.
• Knowledgeable in Birch Street, Opera and Micros.
• Knowledgeable in Washer, Dryer, Pressing Machines and Dry Cleaning Machine.
• Good in Oral and Written Communication.
• Can handle pressure.

Visa Requirements

Visa Requirements:

Please note that you must be eligible to live and work in Dubai.