Senior Handover Property Manager (CRM)

AHS; United Arab Emirates; On-site; AED 180,000 - 220,000; Full time

Job summary

A leading real estate firm in the United Arab Emirates is seeking an experienced Handover Property Manager to oversee the property handover journey. The role involves client coordination, managing snagging, and ensuring documentation quality, with a strong focus on customer satisfaction. Candidates should have at least 10 years of experience in luxury property handover and excellent communication skills. This position offers a chance to contribute to high-quality customer experiences and effective defect management.

Qualifications

• Minimum 10 years of experience in luxury property handover or customer experience.
• Strong understanding of construction handover processes.
• Proven experience in client-facing roles within residential developments.

Responsibilities

• Coordinate with projects and contractors for handover.
• Act as primary contact for clients during handover.
• Manage client-reported defects promptly.

Skills

Customer-centric mindset

Excellent communication

Organizational skills

Problem-solving

Proficiency in CRM systems

Education

Bachelor’s degree in Engineering, Construction, Property Management, or a related field

Tools

CRM systems

Defect tracking tools

MS Office

Job description

A leading real estate firm in the United Arab Emirates is seeking an experienced Handover Property Manager to oversee the property handover journey. The role involves client coordination, managing snagging, and ensuring documentation quality, with a strong focus on customer satisfaction. Candidates should have at least 10 years of experience in luxury property handover and excellent communication skills. This position offers a chance to contribute to high-quality customer experiences and effective defect management.